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You will be updated with latest job alerts via emailPOSITION SUMMARY:
Assist in daily operations of the transportation department to ensure associate and guest satisfaction. Training all associates in all aspects of transportation while maintaining an elevated level of hospitality.
ESSENTIAL FUNCTIONS:
Train transportation staff ensuring they deliver excellent customer service and adhere to safety protocols.
provide ongoing support to transportation staff ensuring they are wellequipped to deliver outstanding service.
Implement and enforce safety measures and protocols to guarantee the wellbeing of both our guests and staff.
Monitor and analyze transportation services performance identifying areas for improvement and implementing appropriate strategies.
Maintain and manage transportation vehicles ensuring they are clean wellmaintained and comply with all regulations.
Collaborate with department managers to ensure seamless guest experiences and resolve any transportationrelated issues promptly.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Proven experience in a transportation or logistics role preferably in a hospitality or customer service setting. Strong leadership and management skills with the ability to motivate and guide a team effectively. Excellent organizational and multitasking abilities to manage multiple transportation requests and schedules. Knowledge of local transportation regulations safety standards and best practices. Outstanding communication and people skills to interact with guests staff and vendors in a professional and friendly manner.
Minimum Degree Required: High School Diploma or Equivalent
Preferred Degree: Choose an item. in NA (if applicable)
Certificate(s) or License(s):
Years of experience: 2
TRAVEL REQUIREMENTS:
To and from Big Cedar transportation office
PHYSICAL REQUIREMENTS:
Computer Work Regularly Occasionally Seldom / Never
Walking Regularly Occasionally Seldom / Never
Sitting Regularly Occasionally Seldom / Never
Standing Regularly Occasionally Seldom / Never
Lifting up to 50 lbs. Regularly Occasionally Seldom / Never
WORK ENVIRONMENT:
Office Retail / Store Restaurant / Resort
Distribution Center Manufacturing / Plant Other: Transportation vehicles
INDEPENDENT JUDGEMENT:
Performs tasks and duties under direct supervision using welldefined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.
Performs tasks and duties under general supervision using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures policies and practices.
Performs duties within scope of general company policies procedures and objectives.
Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result.
Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies procedures and practices.
Develops objectives and general policies and procedures for a specific program or functional area of responsibility within the general scope of established operational goals and plans. Daytoday work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Develops strategic direction goals plans and policies for an area of responsibility. Sets broad objectives and is accountable for overall results in respective area of responsibility. Authority to make independent decisions on matters of significance. Requires a high degree of independent judgment and problem solving of complex problems.
MANAGEMENT LEVEL:
Not applicable
Supervisor
Manager
Sr Manager
Director
Sr Director
Executive
How many direct reports will this role have
Is this role typically fulltime parttime or both
Full Time Benefits Summary:
Enjoy discounts on retail merchandise our restaurants worldclass resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at
Full-Time