The Class Consulting Group is a boutique management consulting firm headquartered in SFOBay Area that provides consulting services to senior management and Board of Directors of nonprofit/philanthropic organizations. It also offers community leadership opportunities to professionals. CLASS collaborates with its clients the NonProfit Organizations to help them realize their mission and create tangible value. CLASS offers business consulting services in Marketing Strategy Human Resources/ Organization Finance and IT.
We are looking for motivated and committed individuals to join our volunteerdriven teams.
Position Type:Volunteering(All volunteering positions at The Class Consulting Group are unpaid)
Responsibilities:
Administer and support an enterpriselevel Microsoft Exchange infrastructure.
Quickly understand the current environment and provided recommendations to improve the infrastructure software.
Lead the design build and support of costeffective and scalable IT systems and applications to enable business productivity and growth for CLASS.
Liaise with internal stakeholders to gather technology requirements and act as a solution consultant.
Assist in tracking implementation and inventory of IT Infrastructure software.
Support and architect core IT services such as Office 365 SharePoint online backups security and network infrastructure.
Troubleshoot IT issues in a collaborative team environment and provide excellent customer service to our internal clients.
Minimum 5 years of experience administering O365 Exchange Azure Active Directory and SharePoint environment.
Help desk experience and ability to provide technical and enduser support is a plus.
Progressive multisite systems engineering and administration experience in small to medium sized organizations is preferred.
Previous experience with MS Exchange Administration (AntiSpam Archiving Remote Wiping) Directory Synchronization (DirSync) and Active Directory (AD) integration.
Demonstrable design implementation engineering and operational support capabilities in the following technical disciplines: Windows and Mac OS Office365 Networking Security Cloud Computing.
Skills/Abilities
Strong understanding of daytoday functionality in Microsoft services like Skype Lync Yammer One Drive Exchange and Active Directory
Troubleshooting various Office 365 issues including connectivity and mobility.
General knowledge of networking IP DNS SMTP
Commitment
Minimum 1 year of commitment for the unpaid / probono position.
Attend Weekly Meetings: 2 inperson and 2 conference calls.
Time: Minimum 5 hours per week excluding meeting time.
Continuous learning
Benefits:
Leadership development opportunities.
Networking opportunities.
Group based learning.
Satisfactory volunteering experience.
The CLASS Consulting Group believes in equal opportunity and considers applicants for all positions without regard to race color religion creed gender national origin age disability marital or veteran status sexual orientation or any other legally protected status.
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