Partners eCare Delivery Project Manager
Partners eCare Delivery Project Manager
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Job Description
Bachelors Degree is required
5 years of experience in project/programmanagement is required
Experience in planning and leadinglargescale meetings facilitation and presentation is required
Experience in relationship management at theExecutive level is required
Deployment experience is preferred
Experience within a healthcare environmentand Ambulatory Practice is preferred
Experience in Healthcare Operations is a plus
Skills Abilities & Competencies
- Strong project management skills: ability to identify and manage dependencies anticipate risks raise and resolve issues in a timely manner
- Extremely strong critical thinking skills with the ability to observe interpret analyze evaluate and explain complex ideas with clarity verbal and written to teams and executives
- Detail oriented and has the ability to organize and structure issues/problems into solutions
- Effective working in a teamoriented and collaborative environment
- Time management and interpersonal skills
- Experience tracking and communicating project status plans issues timelines and action items
- Meeting management and presentation skills
- Strong PC skills required knowledge of PC applications e.g. Microsoft Office Suite MS Project and Visio
- Use critical thinking to develop content (ie Power Point) for executive consumption
- Ability to anticipate and structure upcoming work
- Ability to supervise small focused teams
- Ability to build a strong team environment
- Cubicle/Officeenvironment
- Requiredto travel to various Partners entities
- Expectedto work during core business hours however this position does require workingbeyond standard core hours leading up to the go live event and during post livesupport in order to meet expectations.
- About Us
As a notforprofit organization Partners HealthCare iscommitted to supporting patient care research teaching and service to thecommunity by leading innovation across our system. Founded by Brigham andWomens Hospital and Massachusetts General Hospital Partners HealthCare supportsa complete continuum of care including community and specialty hospitals amanaged care organization a physician network community health centers homecare and other healthrelated entities. Several of our hospitals are teachingaffiliates of Harvard Medical School and our system is a national leader inbiomedical research.
Were focused on a peoplefirst culture for our systems patients and ourprofessional family. Thats why we provide our employees with more ways toachieve their potential. Partners HealthCare is committed to aligning ouremployees personal aspirations with projects that match their capabilities andcreating a culture that empowers our managers to become trusted mentors. Wesupport each member of our team to own their personal developmentand werecognize success at every step.
Our employees use the Partners HealthCare values to govern decisions actionsand behaviors. These values guide how we get our work done: PatientsAffordability Accountability & Service Commitment DecisivenessInnovation & Thoughtful Risk; and how we treat each other: Diversity &Inclusion Integrity & Respect Learning Continuous Improvement &Personal Growth Teamwork & Collaboration.
Job Description
The Delivery Manageracts as the relationship manager between the eCare program and the site(s) andassists in structuring and driving the daily work as per the project criticalpath. S/he manages and monitorsresolution of project issues escalating them to appropriate eCare or site decisionmakers as necessary. The Deliverymanager drives to resolution overdue deliverables and ensures timeliness ofpending deliverables. They are theprimary liaison between application Team Leads and the clinical and revenuecycle Delivery Leads and provides input to roles and competencies required forteam to successfully execute project.
The Delivery Manager will require some of the followingresponsibilities:
- Work directly with site program leadership to ensure foresight into program activities issues and risks
- Work to close communication gaps between the program and the sites and provide advisory services accordingly
- Work directly with PeC cross functional workstreams to appropriately communicate delivery approach (timelines milestones etc. and site requirements
- Coordinate and facilitate executive oversight meetings on a monthly and quarterly basis
- Facilitate all scope changes through the approved PMO scope change management process (This includes clarifying requests conducting impact assessments identifying alternative options and presenting at weekly PeC scope change meeting)
- Assists in structuring and driving the daily work as per the project critical path
- Manages and monitors resolution of project issues escalating them to the appropriate decision makers within Partners eCare and Epic as necessary
- Drives to resolution overdue deliverables and ensures timeliness of pending deliverables
- Schedules/Leads ad hoc meetings with Team Leads to drive to resolution of issues/risks
- Develops agendas/presentations
- Escalates to Delivery Lead when appropriate
- Primary Liaison between Team Leads and Delivery Lead
- Provides input to roles and competencies required for team to successfully execute project
- Ensures accuracy of project plan; Maintains critical path
- Provides periodic communication of project status milestones and issues
- Ensures follow up on key action items
- Uses the Partners HealthCare values to govern decisions actions and behaviors. These values guide how we get our work done: Patients Affordability Accountability & Service Commitment Decisiveness Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion Integrity & Respect Learning Continuous Improvement & Personal Growth Teamwork & Collaboration.
Partners HealthCare is an Equal Opportunity Employer & byembracing diverse skills perspectives and ideas we choose to lead. Allqualified applicants will receive consideration for employment without regardto racecolor religious creed national origin sex age gender identity disabilitysexual orientation military service genetic information and/or other statusprotected under law.
Required Experience:
IC
Employment Type
Full-Time
