Billing Coordinator
Billing Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Title: Billing Coordinator
Work Location: Parsippany NJ 07054
Duration: 3 Months to hire
Job Type: Contract to Hire
Work Type: Hybrid
Job Description:
The Billing Coordinator position requires the individual to have strong communication skills to interact with customers by telephone and in writing.
The ideal candidate should be competent using Google Suite and Excel and have strong math skills a high attention to detail good organizational skills and the ability to multitask.
Specific responsibilities include but are not limited to:
Process both Steep Slope and Low Slope billing along with special registers on a daily basis
Process several different types of credits regularly including warranty Habitat for Humanity deduction and returned material credits
Work closely with Pricing Administrators to resolve invoice issues related to quotes temporary pricing and freight charges
Report on unauthorized deductions created daily to Pricing Administrators and Manager
Investigate deductions within 3 days to determine the reason for the deduction working with internal and external customers to resolve deductions including with Pricing Administrators and Sales representatives
Maintain necessary data in PeopleSoft to follow up and keep track of all deductions
Answering incoming phone calls and connecting customers to the correct department when necessary
Responding to emails sent to centralized Billing Team email box
Requirements:
High School diploma is required Bachelors degree preferred with 25 years related experience.
Excellent computer skills customer service skills and phone etiquette are required
MUST HAVE
- Attention to detail
Someone who knows when to speak up/ask for help and when to be proactive
This team handles repetitive/administrative work
Must have good math skills
MUST have good email communication skills
Confident and coherent
High volume of emails! 200 per day in centralized email box
Additional Information :
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
