RDC Warehouse Lead
RDC Warehouse Lead
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Job Description
RDC Warehouse Lead
Role Summary:
The RDC Warehouse Lead is responsible for overseeing the shipping and receiving operations within the Regional Distribution Center (RDC) with a focus on safety and customer service. The role involves leading and managing daily warehouse operations while fostering a culture of trust diversity and inclusion. The RDC Warehouse Lead will collaboration with and influence a team comprising of employees contractors and thirdparty logistics 3PL) to ensure operations excellence and alignment with company values.
This role will report to the RDC Leader.
The individual must exhibit the following core attributes of the TireHub commitment:
- Approachable If a company could smile we would. Instead we rely on our people to show it. We care about eachotherand our customersbecause we know business only gets done right when people respect each other and value relationships.
- Adventurous WhatTireHubis set up to do isintentionallyoutrageous. So we readily embracechallengeswith the courage to introduce new ideas and the ambition to build something unique.
- Relentless We tackle our work with energy. We deliver on our commitments withenthusiasm. And we do not give up until we get to the end.
- Speedy Speed is the currency in the tire industry. When we commit toa job we get the job done and we do it fast.
Role Specifics:
Acts as the primary point of contact for operational inquires issues and concerns.
Oversees and coordinates alongside the RDC Leader to plan daily RDC operation including logistics scheduling of inbound and outbound assigning tasks and monitoring work progress for Hubbers contractors and 3PL company and operators.
Optimizes processes and procedures to improve operational efficiency and capacity.
Ensures operational activities are completed on time and within budget.
Tracks and analyzes Key Performance Indicators (KPIs) and performance metrics to identify and address improvement areas.
Collaborates with Operations teams RDCs contractors and 3PL operators to maintain smooth workflows.
Handles and resolves internal and external customer complaints an escalation professionally and promptly.
Identifies and addresses operational bottlenecks.
Stay up to date on industry trends and best practices.
Ensures individual personal adherence to TireHub policies procedures and guidelines.
Participates and maintains ongoing training requirements through inclass inperson or computerbased learning modules as assigned.
Completes other tasks assigned by the RDC Leader and/or another member of Senior Leadership as requested.
Competencies:
- Optimizes Work Processes:Knowing the most effective and efficient processes to get things done witha focus on safety and continuous improvement.
- Manages Ambiguity:Operating effectively even when things are notcertainor the way forward is notclear.
- Drives Results:Consistently achieving results even under tough circumstances.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Optimizes Work Processes: Knows the most effective and efficient processes to get things done. Focuses on continuous improvement ensuring safe work practices are followed.
- Builds Effective Teams:Building strongidentity teams that apply their diverse skills and perspectives toachieve common goals.
Education/Experience:
Bachelors degree in Logistics Business Administration or a related field is preferred.
5 years of relevant experience with a strong emphasis on operations and warehouse management.
Supervisory or management experience is required.
Demonstrated experience in KPI tracking and management.
Required Knowledge Skills and Abilities:
Exceptional interpersonal skills including influencing active listening and effective communication with diverse groups.
Proven experience in process improvement and driving operational excellence.
Ability to lead motivate and support a team in a fastpaced highpressure environment.
Strong planning and organizational sills with the ability to manage multiple projects and adapt to shifting priorities.
Strong experience of Microsoft Office Suite.
Experienced in process improvement with comprehensive knowledge of warehouse operations.
Collaborative mindset with the ability to work with business leaders and peers to develop and implement innovative operational customer service solutions.
Demonstrated leadership and teambuilding capabilities.
Excellent communication problemsolving and decisionmaking abilities.
Repeatedly lift pull push and/or move tires (up to 50lbs) with or withoutmechanical assistance
Capable of frequent bending pulling rolling twisting and lifting.
Multitask in a fastpaced environment.
Ability to use computerbased programs include an iPad.
Accurately and efficiently load and unload tires.
Must be able to acquire and maintain a valid forklift certification.
Highly analytical with strong attention to detail.
Work Conditions:
- This is a fastpaced and dynamic operating environment with 75 time spent on the warehouse floor.
- Must be able to handle and work physical inventory; required to lift up to 50 lbs. or greater with assistance following standard operating and safety procedures. Other physical requirements including regularly being required to stand walk kneel bend crawl climb and balance.
- May be required to handle hazardous materials and wear various forms of protective equipment (gloves protective eyewear etc..
- Required to drive a forklift at times and/or operate other standard warehouse equipment.
- Required to pass forklift and/or other equipment certifications (written and/or driving).
- This position reports onsite to the RDC warehouse.
- Available to work Monday Friday with frequent Saturday work schedules and work flexible hours during routinely critical times to support the department.
This position is based out TireHubs location at: 8000 Quarry RdAlburtis PA 18011
Employment Type
Full-Time
