We support the Kingdoms largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.
We are currently searching for an enthusiastic and innovative Technical Consultant to work on our Consulting Services Team supporting and implementing Alnafithas Cloud IaaA/PaaS services.
Were a team of technology driven individuals with a curiosity for how things work and a passion for designing and building reliable scalable and efficient implementations. This position will require high cooperation with other teams from project management sales and business development. Were always striving to learn more expand our skills and grow our teammates
Primary Focused Domain(s): IaaS PaaS and Infrastructure
- Azure native networking and platform services experience and knowledge of large and complex global cloud foundation and infrastructure
- Azure IaaS and PaaS Azure VMs DNS Azure Load Balancer Application Gateway Azure DDoS AKS Databricks Azure SQL DB Azure
- Storage ADLS Synapse FrontDoor Traffic Manager
- Azure security NSG ASG security policies role based access management
- Azure HA and DR ASR regions Availability Zone Availability Set Scale Set PPG
- Windows and Linux OS platforms
- Architecture design and engineering practices technology standards and patterns
- Scope plan design and implement complex infrastructure solutions
- Presenting and demonstrating Anahita S services to customers.
- Build scope of work/low level technical scope based on the business requirements.
- Deliver regional technical implementations and solution design within Alnafitha services on customers sites and remotely.
- Provide support troubleshooting and solutions to complex problems. This involves dealing with difficult situations including complaint handling sensitive customers and mission critical support.
- Conduct proactive services with clients through Risk Assessments Health Checks Code Reviews or other similar offerings.
- Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
- Ad hoc Services: Short and time limited engagements focused on customer specific issue remediation or support (e.g. Chalk Talks).
- Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
- Improving the overall customer experience serving as the customer advocate within Alnafitha and playing a key role in assisting our clients to maximize their investment in Technology.
- Deliver solutions related documentation that could include scope of work / user manual.
- Participating in building Anahita s technical content library. Ex. Knowledge base and other technical contents.
- Assist in representing Anahita in any forum (i.e. seminars technical or marketing conferences event)
- Mentor other team members on deployed solutions and best practices.
- Perform other related duties as assigned
Requirements
Certification Requirements:
- Bachelors degree in Computer Science or equivalent.
Personal Skills:
- High sense of responsibility and ownership acting like owner in what you do.
- Exceptional communication and presentation skills
- Being able to work on their own or in a team
- Being able to work to tight deadlines
- Ability to maintain composure during stressful situation
- Handling many tasks & responsibilities
- Fluent in Arabic and English.
Required Experience:
Unclear Seniority