Entry level position intended to grow people into the organization. Shadows team members to serve as backup resource. Focuses on learning the Canon technology culture and work processes.
Your Impact
Participates in all required training and development courses. Demonstrates learned capabilities through assignments. Identifies potential opportunities to improve work processes tools and systems to streamline workflows. Demonstrates core customer service skills as outlined in training. Supports the department as needed in special projects. High level of manager oversight.
Customer Service Entry level customer service background. Experience in directtoconsumer service jobs a plus. Furthers customer relationship appropriately.
About You: The Skills & Expertise You Bring
HS Diploma GED or equivalent experience required plus 1 to 2 years of related experience. Associates degree or equivalent required. Ability to communicate technology issues clearly to manager and team. Ability to respectfully listen to customer concerns ease customer stress by assuring understanding (confirm through repeating back) what was heard) and escalation of issues . Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises. To be established with Coop organization in alignment with their course descriptions.
We are providing the anticipated rate for this role: $17.20 $23.37 hourly.
Company Overview
About our Company Canon U.S.A. Inc. is a leading provider of consumer businesstobusiness and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue its parent company Canon Inc. as of 2023 has ranked in the topfive overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
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