Library Service Delivery Coordinator
Library Service Delivery Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
- Dont just work for the city; cocreate it
- Permanent opportunity 35hour week
Are you passionate about libraries and providing exceptional customer service Do you thrive most when leading supporting and mentoring high performing teams
A permanent opportunity has become available for an experienced Library Service Delivery Coordinator where you will be a key leader in our Library Services team. Working as part of a leadership team you will oversee customer service operations across ten dynamic library locations.
As a member of our team you wont just work for the city; youll cocreate it. Here your ideas and efforts directly shape the places where you and your community live work and play.
Through your work youll have a behind the scenes pass to Newcastles evolution as you shape our future as a liveable inclusive city. Youll lead and inspire frontfacing staff ensuring they deliver outstanding experiences to our community. With a strong focus on innovation and continuous improvement you will drive the evolution of our spaces services and resources to meet the changing needs of library users.
This role is perfect for a highly organised forwardthinking professional who loves mentoring staff problemsolving and making a real impact. Youll be responsible for coordinating branch operations enhancing service delivery and ensuring our libraries remain vibrant accessible and responsive to community needs.
And well be there for you in important times in your life. We embrace flexible work arrangements to find a balance that allows us to enjoy the city we shape.
Find out more about your new career by viewing the position description here.
Life at City of Newcastle (CN)
Youll get to experience your work up close alongside the brilliant minds of your colleagues who care for one another and the region.
Youll chip away at ambitious plans with a talented passionate crew alongside you shaping the very fabric of our community. Showing up for neighbours not shareholders.
Every single day offers the chance to think big and act local. Planning and prioritising to achieve the most important outcomes with the community.
Youll add value in the moments that matter. From librarians to lifeguards in a range of iconic places we achieve a better Newcastle together.
Whether were planning to host the Matildas providing essential services or supporting creative artists its what we do when the cameras arent rolling that matters most.
Our focus on inclusion and respecting culture will help you feel a deeper connection with others. Youll connect with internal communities that will help you to feel a sense of belonging and reflect the diversity of the growing region.
Youll do meaningful work and do it sustainably as you take ideas from plan to play in your own backyard.
With hundreds of different roles each person adds their uniqueness to our culture and plays their part as we head towards our 2040 vision.
With natural assets and a focus on the environment cocreate a sustainable region with us.
Why join CN
At CN we value our employees and their wellbeing takes priority. We encourage employees to make time for whats important and provide the benefits to enable a work life balance that allow us to enjoy the city we shape. To read more visithere!
- 35hour working week with flexible/hybrid work arrangements/model as well as an optional 9day fortnight
- 4 weeks of annual leave 3 weeks of personal leave plus 2 additional paid public holidays
- 17.5 annual leave loading yearly payment
- Paid parental leave for primary carers
- Industry leading employment conditions
- Corporate Fitness program from as little as $12.90 per week
- Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers
- Annual performance development plans and ongoing training and development opportunities
- Leading the CN Way leadership program
- Inclusion Diversity & Equity (IDE) employee networks and initiatives
- Access to Health & Wellbeing programs including an Onsite Physiotherapist Yoga and Mental Health Ambassador Groups
We champion inclusion so that everyone is valued and we encourage innovation and creativity. We are committed to creating a safe and inclusive workplace where different styles backgrounds experiences and perspectives are valued encouraged and respected.
People with diverse lived experiences (including but not limited to Aboriginal and Torres Strait Islander Australians people with diverse gender identities and sexualities people from different cultural racial ethnic religious and linguistic backgrounds people with disability carers and veterans) are encouraged to apply.
Dont just work for the city cocreate it. Join and expand your career at the City of Newcastle.
Application Closing Date: 23 April 2025
Remuneration: $111827.80 17.5 annual leave loading yearly payment 11.5 Superannuation per annum for a 35hour week
Contact: Mala Scorse Head of Service Delivery
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements please contact for a confidential discussion.
You must have the right to live and work in Australia to apply for this job.
CN do not accept unsolicited resumes and we respectfully ask that recruitment agencies do not contact us at this stage.
The NSW Child Protection (Prohibited Employment) Act 1998 makes it an offence for a person convicted of a serious sex offence or a Registrable Person under the Child Protection (Offenders Registration) Act 2000 to apply for these positions. Relevant criminal Working With Children and prior employment checks including relevant disciplinary proceedings may be conducted on recommended candidates.
Required Experience:
IC
Employment Type
Full-Time
