DSA Assessor

Embark on a rewarding journey with Capita as a DSA Needs Assessor! Join our dedicated team in delivering exceptional Disabled Students Allowance (DSA) services in collaboration with the Student Loans Company (SLC). We pride ourselves on providing a seamless digital experience for students across East England the Midlands London and Wales. Each year we support around 30000 university students through comprehensive needs assessments equipment sourcing training and ongoing assistance.

Since 2005 Capita has been a trusted name in DSA needs assessments having empowered over 75000 students through our Contact Associates brand. In this dynamic hybrid role youll have the opportunity to prepare for and conduct DSA needs assessment meetings complete detailed reports and travel to meet clients making a tangible difference in students lives. Join us and be part of a team that truly makes a difference!

We welcome applications from diverse backgrounds especially from Black Asian and other ethnic minority communities

Job title:

DSA Assessor

Job Description:

What youll be doing:

• Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities including and where appropriate NonMedical Helper (NMH) and travel support.

• Evaluate the suitability of and offer advice on appropriate hardware software assistive technology and other aids for each individual.

• Produce formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs)

• Respond to postassessment queries received from the customer or relevant Funding Body within the required timeframe.

• Conduct a review of a customers needs when requested.

What we are looking for:

• Extensive knowledge of the DSA funding guidance.

• An indepth understanding and current knowledge of a range of relevant Assistive Technology (software and hardware) and its role in addressing challenges across a broad range of disabilities matching the features and benefits of the Assistive Technology hardware and software package recommended to the needs of the individual.

• Exemplary communication skills.

• Excellent report writing abilities and attention to detail.

• Adept at working to strict KPIs and producing work of excellent quality.

• While the role involves independent/lone working we are seeking team players keen to work collaboratively with colleagues to do their best for our customers with an appreciation that individual performance is critical to the success of the team reliable and dependable with sound organisational skills.

About Government Services

For more than 30 years Capita has been working across the public and private sectors solving the complex challenges of our clients increasing productivity enhancing their use of technology and data improving customer and public services and adding value to the UK and local economies.

Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services.

Whats in it for you

• A competitive basic salary of betweendependent upon experience

• 23 days holiday (rising to 27 with the opportunity to buy extra leave.

• The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice.

• Company matched pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeks and plenty more.

• Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology.

• Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform.

• Youll get the chance to follow your chosen career path anywhere in Capita.

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

Were an equal opportunity and Disability Confident employer which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive barrierfree recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio) or if youd like to discuss other changes or support you might need going forward please email or calland well get back to you.For more information about equal opportunities and process adjustments please visit the Capita Careers website.

Location:

Birmingham

United Kingdom

Time Type:

Full time

Contract Type:

Permanent