Field Service Technician
Field Service Technician
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Field Service Technician
In the role of Field Service Technician (FST) you will perform installations repairs and preventative maintenance of healthcare equipment.
Duties and Responsibilities
Job Duties
ExperienceRequired:
Preferred Qualifications:
In the role of Field Service Technician (FST) you will perform installations repairs and preventative maintenance of healthcare equipment.
Duties and Responsibilities
- Install troubleshoot and repair healthcare equipment for clients.
- Employee must accurately complete daily timecard document work activities extensively through notes and pictures complete and manage ones own expense reports and various other forms and documents as a regular course of business. All of which must be done daily.
- Employee will prepare documents using Microsoft Office Suite (Excel Word Outlook etc.
- Employee must demonstrate professional etiquette with team members superiors & clients always.
- Employee shall always demonstrate strong oral and written communication skills.
- Employee must always demonstrate positive customer communication.
- Employee will be required to solve problems escalating matters to KRW leadership as necessary.
- Employee shall care for and ensure all company and client property remains in good condition.
- Employee must always maintain environmental awareness.
- Employee must always adhere to safety measures.
- Occasional overnight travel may be required.
Job Duties
- Communicate with Field Manager / Client Representatives
- Communicate with project point of contact to review work to be performed and to understand where the equipment will be installed.
- Report any discrepancies in scope work and/or inventory issues to the Team Lead and/or Project Manager.
- Communicate in real time any issues that may arise during the project.
- Schedule
- Arrive to project on time as scheduled.
- Report any delays that could cause issue with meeting customers completion timelines.
- Provide Detailed Reports and Photos for work completed
- Complete detailed signoff for work performed (A template will be provided).
- Provide photos showing work performed.
- Document any issue that arise with photos and detailed notes. (This will also need to be reported to field manager in real time).
- Upload photos and sign off into company system.
- Manage Clients Parts Inventory
- Prior to beginning installation you will need to identify all inventory is onsite.
- Report any damaged or broken inventory immediately.
- You will want to record part number and provide photos.
- These units will need to be placed back in their box.
- Training
- Installation documents and videos will be provided to review prior to the beginning of any project.
ExperienceRequired:
- High School Diploma or GED
- 1 years of field service experience
- Proficient working with all standard hand tools power drills levels etc.
- 1 years of experience working with Microsoft Office
- 1 years of experience in the use of mechanical and hand tools and service test equipment
Preferred Qualifications:
- Technical degree in areas such as Construction Plumbing Electronics Computer Repair
- Associate degree in engineering science or technical field
- Previous professional experience in Construction Plumbing Electronics Computers
- Customerfacing experience.
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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