Community Health Worker - Marcum and Wallace

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

Work Shift:

Primary Function/General Purpose of Position

This position will provide direct patient interaction and coordination of services at the direction of the Sr. Project Manager of Grants Department. Provides an excellent patient excellence during the episode of care using extensive knowledge of patient resources in the local community to provide excellent patient experience.

Job Functions

Provides ongoing episodic communitybased support and assistance to patients and staff to implement care plan as needed necessary.

• Acts as a resource to patients and families providing answers to frequently asked questions and suggesting educational material.
• Maintain comprehensive records for each patient interaction.
• Maintains good working relationships with and knowledge of applicable community services.
• Utilize interpersonal skills and community resources to effectively advocate for individuals in the communities served.
• Maintains required data and documentation and prepares required reports.
• Provide education to healthcare workers treating patients with substance use disorder.
• Perform duties with minimal supervision. May be required to occasionally work irregular hours attend other jobrelated meetings and perform other duties as assigned.
• Collect patient information according to protocol.

This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other jobrelated duties as required by their supervisor subject to reasonable accommodation.

Licensing/Certification

BLS Basic Life Support American Heart Association Preferred

Community Health Worker certification Preferred

Education

High School or GED Required

Associate degree Healthcare or related Preferred

Work Experience

6 months experience in community or ambulatory care setting with direct patient interaction.

Excellent interpersonal communication skills. Strong analytical data management and computer skills. Demonstrate basic knowledge of healthcare and health education. Ability to work with individuals groups and families. Familiarity and knowledge of Community Resources. Flexibility to work nontraditional hours. Works well in team setting. Personal computer skills. Experience with database entry. Highly organized and detail oriented. Accepts responsibility and follows through on projects and activities.

Patient Population Mark selections with an X:

The following must be included in all position descriptions that involve direct or indirect patient care. This is a Joint Commission requirement. Also select the age of the patient population served:

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

XDemonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patients status and interprets the appropriate information needed to identify each patients requirements relative to his or her age specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates 04 weeks)

Infant 112 months)

Pediatrics 112 years)

XAdolescents 1317 years)

XAdults 1864 years)

XGeriatrics 65 years and older)

Not applicable to this position

Working Conditions Mark selections with an X:

This section addresses the physical environment in which the employee will perform the work. Please identify ALL working conditions that apply to the role.

XPeriods of high stress and fluctuating workloads may occur.

Longdistance or air travel as needed not to exceed 10 travel.

XGeneral office environment.

May be exposed to high noise levels and bright lights.

May be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.*

May be required to use physical restraints.

May be exposed to human blood and other potentially infectious materials.*

May be exposed to adverse weather conditions; cold hot dust wind etc.

XMay have periods of constant interruptions.

XRequired to car travel to offsite locations occasionally in adverse weather conditions.

XProlonged periods of working alone.

Other:

Not applicable to this position

* Individuals in this position are required to exercise universal precautions use personal protective equipment and devices and learn the policies concerning infection control.

Physical Requirements

This section addresses the physical demands and work position of the associate in the role. Please identify the frequencies for ALL physical requirements for each physical demand and work position below.

Physical Demands

Frequency

Lifting/ Carrying 050 lbs. X

Lifting/ Carrying 50100 lbs. X

Push/ Pull 050 lbs.X

Push/ Pull 50100 lbs.X

Stoop KneelX

CrawlingX

ClimbingX

BalanceX

BendingX

Work Position

Frequency

Sitting X

WalkingX

StandingX

Additional Physical Requirements/Hazards Mark selections with an X:

This section addresses the additional physical requirements/hazards on the associate in the role. Please identify ALL additional physical requirements/hazards.

Physical Requirements Select if a physical requirement for this job.

X Manual dexterity (eye/hand coordination)

X Perform shift work

X Maneuver weight of patients

X Hear alarms/telephone/audio recordings

X Reach above shoulder

X Repetitive arm/hand movements

X Finger Dexterity

Color Vision

Acuity far

X Acuity near

Not applicable to this position

Hazards Select if a potential hazard for this job.

Depth perception

Use of Latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Other:

Not applicable to this position

MercyHealth is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive affordable medical dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .