Operations Supervisor
Operations Supervisor
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Job Description
At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide evergrowing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.
Job Description
The Operations Supervisor leads the team to ensure quality service and operational support for both internal and external customers. This leader will manage daily workflows to meet defined Service Level Agreements (SLAs) and regulatory requirements. Key responsibilities include:
Ensuring accurate balancing of general ledgers before and after fund disbursements
Effectively managing and developing staff ranging from nonexempt to exempt professionals
Administering corporate policies and ensuring compliance with applicable laws and regulations
Participating in the review and recommendation of operational systems and procedures impacting assigned units coordinating system conversions from an operational perspective
Basic Qualifications
Bachelors degree or equivalent work experience
Three to five years of operationsrelated experience
Preferred Skills/Experience
Advanced knowledge of operation functions systems policies and procedures
Broad understanding and practical application of applicable laws and regulations
Strong understanding of risk and riskrelated activities
Strong organizational managerial and project management skills
Welldeveloped customer relations skills
Excellent interpersonal verbal and written communication skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Thorough knowledge of banking operations and human resources
The role offers a hybrid schedule which means theres an inoffice expectation of 3 or more days per week and the flexibility to work outside the office location for the other days
If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.
Benefits:
We offer an exciting fastpaced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Required Experience:
Manager
Employment Type
Full-Time
