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You will be updated with latest job alerts via emailSenior Data Analyst Claims
Location Leicester London or Bexhill Hybrid (approx. once per month in your chosen office location)
Welcome to Hastings Direct From our Group HR Director Pam Angel
Were a digital insurance provider with ambitious plans to become the best and biggest in the UK market. Weve made huge investments in our data and tech capabilities over the past few years along with nurturing our 4Cs culture. Were proud of the journey were on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers but we know theres even bigger opportunity out there. The fact youre now reading this job advert means weve tempted you to find out more about #lifeatHD we really hope you like what you see and youll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If youre excited about joining us and think you have some of what were looking for even if youre not 100 sure we would love to hear from you.
Role overview
This role sits within our dynamic Claims Analytics team where youll be part of a team of analysts that support the business through the development and delivery of robust MI and analytical insights. Youll help us identify and drive down claims costs and make our claims function even more efficient!
Job details youll need to have demonstrable experience in:
Delivering analytical insight into claims and counter fraud performance
Monitoring understanding and communicating the key drivers of performance and coming up with great ideas to add even more value
Owning projects from start to finish proactively identifying opportunities and solving problems through a combination of quantitative and qualitative analysis and business insight
Engaging with a wide range of stakeholders across the business articulated complex solutions into business language that enables users to understand solutions
Supporting the business by enabling them to influence claims operational spend and customer outcomes
Supporting the business by enabling them to scope implement and track the impact of initiatives and strategies as well as streamlining processes and improving controls
Essential skills we would love you to have:
Strong analytical experience in the use of MS Office Applications (Excel and Powerpoint) Programming Languages (Python SQL R) and Visualisation Tooks (such as Tableau and Power BI)
Excellent communication skills with the ability to interpret complex data and translate this to business stakeholders in a way where requirements are met
Ideally have experience of coaching and mentoring other analysts
The interview process
Our interview process involves the below:
Recruiter screening call
Initial interview with hiring leader(30 minutes via Microsoft Teams)
2nd interview (case study & competency interview) with 2 members of our Claims Analytics Team(up to 1 hour 30 minutes via Microsoft Teams)
As a Disability Confident employer were committed to ensuring our recruitment processes are fully inclusive what this means to you is if youre applying for a job with us youll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS please visit our inclusive business page on our careers website Diversity inclusion equality and fairness with Hastings Direct Hastings Direct Careers
Regrettably we are unable to offer sponsorship for this role.
Benefits: In addition to a competitive salary you will also receive
Flexible working we champion a flexible hybrid working approach please speak to your recruiter to discuss in more detail
Competitive bonus scheme all colleagues are eligible for our annual 4Cs performance bonus
Financial wellbeing as well as providing you with 4x your salary with our life assurance cover income protection at no extra cost and matched pension contributions up to 10 we are proud to provide you with an award winning package which includes discounts cashback free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme we have the thrive mental health app our colleague assistance programme available 24/7 our own inhouse mental health first aiders support groups and a dedicated team to make sure we are covering your needs
Theres more! 25 days annual leave bank holidays with the option to buy or sell one of your weeks access to our health care cash back plans dental plans discounted health assessments Cycle to work and tech schemes discounted and free onsite facilities social events throughout the year and much more .
Join us and youll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues customers company and community. As one of our colleagues youll be helping to drive our growth so in return well give you all the support training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job well deliver good outcomes for every customer helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
At Hastings Direct were committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Job posting end date:
Required Experience:
Senior IC
Full-Time