Sr Analyst, Technical

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

The Senior Technical Analyst is responsible for building maintaining and enhancing scalable cloud-based platform software solutions that drive real business value. This position supports Tier 1 and Tier 2 solutions managing fraud credit and collections strategy decision engine configurations for both new and existing customers as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. This is a hands-on role for someone who enjoys solving complex problems delivering high-quality code and working collaboratively across teams.

Responsibilities:

Technical Design & Development

• Build and configure robust scalable software solutions to meet business requirements.
• Maintain high-performance solutions that integrate with modern cloud platforms.
• Apply sound software engineering principles and design patterns to create maintainable codebases.
• Build intuitive browser-based user interfaces and backend services.

Quality Assurance & Support

• Participate in code reviews to ensure adherence to quality standards.
• Write and maintain technical documentation and detailed implementation estimates.
• Troubleshoot and resolve issues in development staging and production environments.
• Support releases across multiple environments using established deployment practices.

Process & Continuous Improvement

• Follow established software configuration methodologies and coding standards.
• Contribute to the evolution of engineering processes and tools.
• Regularly assess and improve existing code and systems for performance scalability and maintainability.
• Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible.

Process & Continuous Improvement

• Follow established software configuration methodologies and coding standards.
• Contribute to the evolution of engineering processes and tools.
• Regularly assess and improve existing code and systems for performance scalability and maintainability.
• Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible.

Education and Work Experience:

• Bachelors Degree - Computer Science or a related field. In lieu of degree equivalent industry experience may be considered. (Required)
• Software Development - 3 years experience in hands on technical role writing production code solution engineering or technical architecture in large scale company/ application/product environment. 3 years of relevant Product Management experience in an Agile software product development environment. (Required)
• Product Management - 3 years of relevant Product Management experience in an Agile software product development environment. (Required
• Up-to-date knowledge of strategic frameworks industry trends and datasets to improve company performance (Required)

• Medium to advance knowledge of Scripting Tools (Python/SQL/HTML/Perl) (Required)
• Strong understanding of software development life cycle (SDLC) and software testing methodologies. (Required)
• Proficiency with testing tools and automation frameworks (Selenium/Junit/TestNG/Cucumber) with a strong background in UAT QA and Unit Testing. (Required)
• Knowledge of federal & compliance regulations e.g. SOX PCI & CPNI. (Preferred)

Knowledge Skills and Abilities:

• Agile Methodologies - Proven success in delivering software with Agile Scrum methodologies and other commonly used tools.
• Technical Writing -Strong requirements elicitation and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Agile Project Management - Experience with Agile backlog/project management tools. (Required)
• Collaboration - Experience with successive elaboration and ability to develop Initiatives Features and User Stories that the DevOps teams can ingest. (Required)
• Strong problem-solving and analytical skills - Experience in delivering large and complex business/technology initiatives. Creativity and the ability to reach insightful conclusions (Required)
• Communication - Proven ability to effectively and efficiently communicate with Leadership while employing a high degree of collaboration and influence. (Required)
• Object-oriented languages - Proficiency in Java and JavaScript (or similar object-oriented and frontend languages). (Required)
• Databases - Experience with NoSQL databases (e.g. DynamoDB MongoDB Aurora). (Required).
• Cloud technology - Solid understanding of cloud computing fundamentals (preferably AWS). (Preferred)
• APIs - Experience implementing RESTful APIs and browser-based applications.(Preferred)
• Scripting - Scripting experience in Python Shell or Perl. (Preferred)
• Automated Testing - Familiarity with automated testing frameworks and QA integration. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States
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• Travel:
  Travel Required (Yes/No):No
  
  DOT Regulated:
  DOT Regulated Position (Yes/No):No
  Safety Sensitive Position (Yes/No):No
  

Base Pay Range: $92100 - $166100

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.