YSS is looking for a passionate and committed Program Manager to join our team overseeing our CWES (Crisis and Wellness Emergency Services) and Adolescent Residential programs. This role includes supervising staff ensuring highquality service delivery maintaining adherence to standards and guidelines and fostering collaboration internally and externally. Responsibilities include:
Supervising all relative staff and interns.
Managing hiring training and performancemanagement to foster a professional and collaborative environment.
Collaborating with program directors to ensure effective service delivery and adherence to organizational standards.
Overseeing the implementation and fidelity of treatment programs ensuring services are provided in a nurturing and safe environment.
Developing strong staff and client schedules and ensure all client documentation is completed regularly.
Conducting regular reviews of program efficiency and compliance with accreditation standards addressing areas for improvement.
Please note that this description is not intended to be a complete list of the responsibilities required for this position. Duties may change at any time with or without notice.
What you can expect in return...
We believe in your potential we meet you where you are and we invest in your future.
In addition to a welcoming workplace collaborative and supportive colleagues and missiondriven work that creates hope and opportunity by putting kids first YSS offers the followingbenefits for this parttime position:
Medical dental vision and life insurance
Supplemental accident critical illness and hospital indemnity insurance
Accrued PTO plus paid time off for holidays your birthday and volunteering
Employee Assistance Program
Employee recognition program
Personal wellness programs
Pet insurance discounts
PSLF Program qualification
Retirement offerings
Training opportunities
What we ask...
We want to create a world where youth are valued and empowered to stand strong. To do this we ask our staff to embrace YSS core values Commitment Collaboration Compassion Innovation Integrity and a Can Do Spirit.
Required Qualifications
Bachelors degree in Human Services or a related field.
Minimum of four years of experience in youth services with at least two years in a supervisory role.
Strong communication critical thinking and collaboration skills.
Preferred Qualifications
Previous experience in managing residential or crisis facilities.
Is patient empathetic and passionate about helping others.
Speaks a language(s) in addition to English.
Has personal knowledge and understanding gained through lived experience and the ability to draw on that experience to support others on the journey to stability recovery and healing.
About YSS
One of Iowas oldest and largest youthserving nonprofit organizations YSSs mission is to create hope and opportunity by putting kids first. We offer education counseling and stability to help youth succeed. With a diverse leadership team and a new 50acre recovery campus opening in 2024 YSS is growing and evolving to meet the needs of our communities. For more about YSS visithttps:// is an Equal Opportunity Employer committed to fostering a diverse equitable and inclusive workplace. We believe that our strength lies in the unique perspectives and backgrounds of our employees. We strive to create an environment where all individuals are treated with respect and have equal opportunities to succeed. Our ongoing efforts to promote diversity and inclusion are central to our mission and we are dedicated to continuous improvement in these areas.
YSS is a nicotinefree workplace.
The YSS Hiring Process
Communication with applicants is done primarily via email from our Paycom system. Please check your messages regularly. If you dont see messages in your inbox please check your spam/junk folder. If you have questions about your application please email .
Application Complete an online application at Applications are reviewed for qualifications.
Interview Initial phone interviews or direct inperson/virtual interviews..
References Submit name title email and phone number for three or more references.
Preemployment Screening YSS conducts criminal background checks and motor vehicle checks. If applicable professional licensure is also verified.
Offer Selected applicants will receive a formal offer of employment in the Paycom system.
New Hire Meeting You must scheduleand attend this meeting before you can begin working or getting paid.
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