Account Manager II Personal Lines

ABOUT HUB:

In a rapidly changing world HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds largest insurance brokers our focus is dedicated to providing our customers with the peace of mind that what matters most will be protectedthrough unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad deep and oneofakind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

WHY CHOOSE HUB

Throughout our network of more than 450 HUB offices in North America we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB we believe in investing in the future of our employeesandprovide continuous opportunitiesfor growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options thatarerooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction.

THE OPPORTUNITY:

The Personal Lines Account Manager II provides critical support to clients manages a book of insurance business of $225000 in revenue by acting with a high degree of independent discretion autonomy and decisionmaking. The Account Manager II facilitates positive and effective relationships sales and/or account team colleagues.

RESPONSIBILITIES:

May work alongside and cooperatively with Producers if assigned on accounts serve as the HUBs primary contact to the client.

Provides professional courteous service to our clients carrier representatives underwriters business partners and HUB colleagues resulting in a rate of account retention that meets or exceeds expectations.
May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices policies and procedures.
Oversees the preparation and implementation of all transactions paperwork and internal processing for assigned accounts.
Acquires understanding of clients business and insurance objectives and critically analyzes and compares insurance plans to determine suitability.
Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experiencebased judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues.
Responsible for overall retention of accounts in assigned book of business.
Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and followsup on crossselling opportunities when appropriate.
Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data
Prepares annual review reports and conducts client meetings to review the insurance program and make appropriate recommendations for improvements.
Prepares reports for management as required.
Oversees functions performed by less experienced Account Managers and Client Support Specialists as required.
Supports mentors and trains less experienced Account Managers and Client Support Specialists as necessary.

Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients.

Makes appropriate recommendations to clients in response to those changes; Attends industry related continuing education training and courses.
Performs other duties and projects as assigned.

Qualifications:
High School Diploma / GED; College degree strongly preferred
35 years in an insurance Account Management role (brokage experience required) or equivalent combination of education & experience
Private Client experience strongly preferred
Currently licensed in good standing in required lines and states.

Working Conditions and Physical Demands:
This position primarily involves remaining in a stationary position for the majority of the workday.
The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information.
Constantly operates a computer and other office productivity machinery such as a calculator copy machine and computer printer.
The person in this position needs to occasionally move about inside the office to access file cabinets office machinery etc.

We are the perfect fit if you:

• are seeking a progressive work environment at a rapidly growing organization

• have a desire to help others protect their future

• have an entrepreneurial spirit and are challenged by the opportunity to grow the business

• are focused on learning and development to enhance your industry knowledge and expertise

• are a selfstarter willing to invest time and energy to learn the technical aspects of our business

• believe in integrity and building success by developing relationships with others

WHAT YOU BRING TO THE TABLE:

• Hold a high school diploma/GED (college degree strongly preferred)

• Have at least 3 years of related personal lines experience within a brokerage environment

• Have the confidence and demeanor to effectively interact with all levels within the organization

• Are computer literate Microsoft Office Suite and Outlook

• Are wellorganized with excellent verbal and communication skills

LIKE US SO FAR

Take the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction. Apply online today!

Are you a veteran Disabled We welcome ALL candidates and are proud of our wonderfully diverse employee population.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations. The EEO is the Law poster and its supplement is available here at #LIRS1 #LILW1

EEOAA Policy

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We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the US Recruiting Team tollfree ator. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

The expected salary range for this position is $50000 $65000/yr and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paidtimeoff benefits and eligible bonuses equity and commissions for some positions.

EVerify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.