Business Analyst
Business Analyst
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Job Description
Company Overview
At Motorola Solutions were guided by a shared purpose helping people be their best in the moments that matter and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe but are safe. Were solving for safer by building the best possible technologies across every part of our safety and security ecosystem. Thats mission critical communications devices and networks AIpowered video security & access control and the ability to unite voice video and data in a single command center view. Were solving for safer by connecting public safety agencies and enterprises enabling the collaboration thats critical to connect those in need with those who can help. The work we do here matters.
Department Overview
Motorola Solutions Unified Communications has a broad portfolio of secure voice video and data services that enable businesses and public agencies around the world to communicate and operate effectively and efficiently providing a unified experience across LMR and Broadband. Our commitment is to build a safer world. Our communications solutions power users worldwide within public safety utility education and commercial market segments. Users who keep us safe. And when it comes to safety every moment matters. Whether its instant Mission Critical voice communications secure sharing of multimedia content live video streaming or multimedia content recording we take pride in building bestinclass broadband and interoperability solutions that connect those who protect us.
Job Description
Gather and Analyze Requirements: Collaborate with stakeholders (product managers presales sales system architects and customer support) to gather analyze and document business and technical requirements and translate into commercial offers. Prioritize product features based on business impact customer requested timeline and feasibility.
Market and Competitive Analysis: Conduct market research and competitor analysis to understand industry trends and the competitive landscape providing insights for product development and positioning. Collaborate with product managers to feed market and user trends for product roadmap.
Data Analysis & Reporting: Analyze user data and product usage metrics system performance using various analytical tools to provide datadriven reports and recommendations.
User Stories & Use Cases: Develop user stories and use cases to help sales teams.
Process Improvement: Identify areas for process improvements both within the software product and within the companys operational processes. Provide recommendations for solutions that enhance product efficiency and customer satisfaction.
Basic Requirements
Education: Masters degree in Business Administration Bachelors degree in Information Technology Computer Science or a related field.
Experience: 13 years of experience as a Business Analyst preferably in the software or communication technology industry.
Technical Skills:
Strong proficiency in data analysis and familiarity with tools like Excel Google Workspace (Sheets Docs Slides etc. or BI tools (e.g. Tableau Dashboard).
Experience with project management tools such as Jira Confluence.
Knowledge of communication technologies or software products is a plus.
Soft Skills:
Excellent problemsolving skills and attention to detail.
Strong communication skills both verbal and written with the ability to interact effectively with technical and nontechnical stakeholders.
Ability to manage multiple projects and meet deadlines in a fastpaced environment.
Strong organizational skills and an ability to work independently or collaboratively.
Travel Requirements
None
Relocation Provided
None
Position Type
ExperiencedReferral Payment Plan
YesEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legallyprotected characteristic.
We are proud of our peoplefirst and communityfocused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please email .
Required Experience:
IC
Employment Type
Full-Time
