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Job Location drjobs

Des Moines, IA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

TITLE:Technology Specialist

POSTION TYPE: SPEC

HIRING SPECIFICATIONS:


Required:

1. High School Diploma G.E.D or HiSET.
2. Three years of relevant training and/or experience in the area of expertise for the assignment
3. CompTIA and/or A Certification and network essentials for computer technician:
4. Valid drivers license and ability to pass driving record background check to drive a district vehicle
5. Ability to promote spirit of cooperation with others
6. Effective communicator using multiple channels

Desire

Desired:

6. Effective communicator using multiple channels
Desired:
1. Associate degree and two years practical experience for audio visual area of assignment
2. ITIL Certification
3. Advanced network essentials for computer and telecommunication technician
4. Experience using helpdesk ticketing system

BASIC FUNCTION:

Diagnose and repair technology problems within area of expertise and assignment. The essential functions as shown below represent only the key areas of responsibility; specific position requirements will vary depending on the needs of the technology department.

ESSENTIAL FUNCTIONS:

1. Diagnose and resolve technology issues encountered by computer audiovisual telephone and classroom technology equipment users within the District.
2. Network essentials and training in or working knowledge of switch configuration network cabling fiber termination P.A. System authorization largescale audio/visual systems for auditoriums.
3. Deliver and set up technology including: branding tagging and deploying technology equipment obtained by the district for the use by district staff and students.
4. Install cabling peripheral equipment and/or software as needed.
5. Perform preventative maintenance on technology and telecommunication equipment as appropriate.
6. Prepare submit and maintain appropriate installation and service documents as determined by the District.
7. Provide information and support to the technology manager of service and support and/or director of technology operations in identifying areas of customer need and distribution of the workload to insure prompt and courteous service to district users.
8. Perform prompt courteous service to all district technology users.

ADDITIONAL ESSENTIAL FUNCTIONS (for every DMPS position):

  1. Attend work on a prompt and regular basis.
  2. Maintain confidentiality.
  3. Maintain satisfactory and harmonious working relationships with the public students and other employees.
  4. Assist with other duties as may be assigned

EVALUATES: N/A
POSITION INVENTORY:B24

FLSA STATUS:Exempt

FT/PT:Full Time

DAYS:260 Day Calendar HOURS: 8 Hour Day

PHYSICAL REQUIREMENTS: Frequent standing walking bending driving phone use computer use. Occasional sitting reaching/pushing/pulling climbing/stairs lifting 75 lbs) and carrying 100 ft).

WORKING CONDITIONS: Mostly indoors with occasionaloutdoors. Frequent extremes of temperature/humidity.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge skills and/or ability to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties responsibilities or requirements. Individuals may be required to perform anyother jobrelated instructions as requested by their supervisor subject to reasonable accommodation.

Approved By: JC

Date: 04/01/2025

Employee Benefits Information

All candidates offered a position will be required to successfully pass a criminal background check and a child and adult abuse registry check. Certain positions may require fingerprinting a drug and alcohol test a physical capacity test and/or a motor vehicle record check.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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