Job Summary
The Resident Assistant role assists Midland College and Residence Life by fostering a positive and supportive atmosphere for students and staff. RAs are instrumental in building a sense of community among residents. Through organizing social events and facilitating group activities they encourage interactions that lead to strong friendships and support networks contributing significantly to students overall wellbeing. They offer initial support lend a listening ear and provide referrals to counseling services when needed ensuring that students have access to the help they require. The Resident Assistant will help Hall Managers address situations in the halls and resolve issues quickly and effectively. RAs will be trained in emergency procedures and can provide immediate assistance during crises. Their regular rounds and enforcement of residence hall policies contribute to a secure environment giving residents peace of mind. Additionally RAs will be able to provide knowledge of campus services and resources to residents. They provide customer service to students parents and guests inperson via phone and email. Resident Assistant should possess energetic enthusiasm the desire to learn lead and educate and the ability to maintain professionalism in their appearance. Resident Assistants should have a teamoriented attitude that displays their desire to serve and communicate with the public as a positive representative of Midland College. Audible communications skills will be necessary for the indoor/outdoor tour responsibility. Overall the presence of RAs significantly enhances the residential life experience by promoting community supporting mental health resolving conflicts ensuring safety and providing valuable resources and educational opportunities for residents.
Essential Functions
Building Community: Foster a sense of belonging and community among residents by organizing and participating in social and educational programs and activities creating and maintaining residence hall bulletin boards creating door decorations for residents. Encourage residents to participate in campus activities Peer Support: Serve as a resource and mentor to residents providing guidance support and referrals to campus resources as needed while adhering to FERPA regulations regarding student privacy Conflict Resolution: Address conflicts and concerns within the residence hall facilitating constructive dialogue and promoting a respectful living environment Safety and Security: Monitor the residence hall environment enforce college policies and procedures be on a nightly oncall rotation conduct duty rounds in all residence life spaces and respond appropriately to emergencies or incidents while maintaining securitysensitive information and complying with FERPA regulations Administrative Duties: Assist with administrative tasks such as maintaining accurate resident records conducting room inspections work the front desk as needed and reporting maintenance issues in a manner that respects student privacy and FERPA guidelines Early MoveIn and Late MoveOut: RAs are required to move into the residence halls early before the start of the semester and stay late after the semester ends to assist with orientation movein/moveout processes and other responsibilities as assigned Training and Meetings: Attend all required trainings meetings conferences and other staff activities to stay informed updated and engaged in the RA role Assist Hall Managers and the Residence Life Department as needed Other Duties as assigned
Physical Demands
Must be able to remain in a stationary position 50 of the time Must be able to sit or stand for long periods of time Repetitive use of a keyboard at a workstation Use of manual dexterity The person in this position frequently communicates with others; must be able to exchange accurate information The ability to see details of objects that are at a close range and see differences between colors shades and brightness Frequently moves equipment or paperwork weighing up to 20 pounds Duties indoors and some outdoors Use of Audible and Visual Communications
Required Qualifications
High school diploma or equivalent Must have lived on campus for at least one semester prior to applying for the RA position and currently live on campus for the semester(s) applying Currently enrolled in classes at Midland College as a fulltime student 12 credit hours or more per semester) Computer literacy Basic keyboarding and data entry skills Strong communication interpersonal and leadership skills Ability to work collaboratively in a teamoriented environment Demonstrated reliability responsibility and sound judgment Must be securitysensitive and able to adhere to FERPA regulations regarding student privacy Commitment to attending all required trainings meetings conferences and other staff activities 2.5 GPA when applying. Maintain 2.25 GPA while employed
Preferred Qualifications
Customer service experience Public speaking skills Proper phone etiquette Previous experience in a residential life or leadership role