Bilingual Lead Care Manager
Bilingual Lead Care Manager
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$ 27 - 30
1 Vacancy
Job Description
Overview
Are you passionate about making a difference in the lives of youth and families in our communities Join our team as a Bilingual Lead Care Manager for our Enhanced Care Management ECM) program!
As a Bilingual Lead Care Manager you will act as the primary contact person for youth and families requiring care coordination and community linkages. BilingualLead Care Managers play a pivotal role in providing comprehensive care management and support serving as the cornerstone of the care coordination process and the driving force behind ensuring the holistic wellbeing of highneed youth and families.
ABOUT ENHANCED CARE MANAGEMENT
The EnhancedCare Management (ECM) programis a MediCal managed care benefit that addresses clinical and nonclinical needs of highneed youth and families through the coordination of services connection to community resources and comprehensive care management.
ABOUT SENECA
Seneca Family of Agencieshas been nominated among theBay Areas Top Workplaces for several consecutive years. Were committed to providing traditionally marginalized communities with a network of excellent mental health communitybased and educational services. Were also committed to building a diverse staff. Our programs are deeply engaged in conversations and training onDiversity Equity and Inclusion to bring equity and justice to the youth and families we serve.
Responsibilities
- Engage in outreach activities to enroll new clients in ECM while building rapport with enrolled members.
- Complete a comprehensive assessment and develop a care plan for each enrolled member.
- Organize care activities and maintain regular contact with outside providers to ensure coordination including county substance use disorder and specialty mental health providers as appropriate.
- Manage referrals coordination and followup to needed services and supports.
- Provide education and identify support needs for youth and their family or other caregivers.
- Provide services in person and/or via telehealth to meet each enrolled members care plan needs.
- Utilize crisis communication and deescalation techniques as per Senecas crisis response training. This may include intervening with the clients behavioral program through physical management of the clients if applicable. Training in additional crisis intervention modalities may be required.
- Engage in community outreach and identify supports and resources in the community including building relationships with community providers.
- Complete required documentation in a timely manner.
Qualifications
REQUIRED:
- Education/experience requirements:
- Bachelors degree OR
- Associate degree or equivalent 1 year of applicable work experience OR
- High school diploma/GED 2 years of applicable work experience
- Applicable experience includes paid or unpaid work with youth families or in the social services field.
- Bilingual Spanish skill set required
- Flexibility to work some earlier mornings or evenings scheduled ahead of time
- Must be at least 21 years of age
- Own vehicle Valid California drivers license and insurability with Senecas automobile policy
- TB test clearance fingerprinting clearance and any other state/federal licensing or certification requirements
- Must show proof of COVID19 vaccination
PREFERRED:
- Prior case management and communitybased experience
- Strong organizational skills as demonstrated by the ability to effectively manage multiple tasks
Schedule
- Fulltime
- MonFri; 9am5:30pm
- Flexible schedule with ability to work earlier mornings or evenings as needed
- Combination of inperson & remote work
Benefits
- Starting range: $27.57 $30.07 per hour
- Actual salary dependent on creditable experience above the minimum qualification
- Mileage reimbursement
- Salary increases each year
- 5 weeks of Paid Time Off and 11 Paid Holidays
- Comprehensive benefits package:
- Medical dental vision and chiropractic acupuncture fertility coverage
- 50 paid premiums for dependents
- Longterm disability family leave and life insurance
- 403b Retirement Plan
- Employerpaid Employee Assistance Plan
- Seneca is aPublic Service Loan Forgivenesscertified employer
- Promotional opportunities across the agency in California and Washington
Required Experience:
Manager
Employment Type
Unclear
