Program Assistant WIC - Women Infants and Children
Program Assistant WIC - Women Infants and Children
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Job Description
20hrs Mon Tue Wed 2p6p and Thu & Fri 8a12p
BAMSI is a 501(c) 3 nonprofit organization founded in Brockton Massachusetts with a vision of driving change and creating equal opportunities for individuals with developmental disabilities and mental and behavioral health challenges. It was formed for the development coordination and delivery of integrated human service programs with a mission to empower people and enrich their lives through compassionate support and diverse services one individual one family a time. BAMSI employees up to 2000 people and operates adult child and family services assisting approximately 30000 individuals each year in Worcester Middlesex Norfolk Bristol and Plymouth Counties.
We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees lives. Our comprehensive benefits include:
- Generous Time Off Package
- up to 4 weeks combined vacation personal and cultural holiday
- 12 paid holidays
- up to 2 weeks Sick Time
- Highly Specialized Paid Trainings including opportunity to earn CEUs
- Health and Dental Insurance
- Life Short Term and Long Term Disability Insurance
- 403B plan with discretionary match
- Wellness Activities
- Employee Assistance Program
- Career Development Opportunities
*Available benefits are based on position and scheduled hours.
Responsibilities
The Program Assistant at Women Infants & Children performs receptionist duties helps to issue benefits to participants and follows all protocols/and or regulations for processing applicants/participants for recertification. This position is for 12 hours per week including every other Saturday. Fluency in Haitian Creole is required.
Women Infants and Children(WIC)is a public health program that benefits low and moderate income families by providing services to pregnant and postpartum women with infants and young children up to the age of 5 who are medically or nutritionally at risk.
- Perform receptionist duties: Answer and direct phone calls screen applicants inquiries for eligibility manage scheduling/rescheduling appointments including reminder phone calls greet and triage participants to appropriate staff oversee/ensure the efficient flow of applicants/participants in the waiting area and provide clerical duties as required.
- Follow all protocols and/or regulations for processing applicants/participants for recertification: Verification of identity income residency and participant category. Complete data entry for recertification. Educate and/or explain participants rights and responsibilities authorized signatures WIC foods and using card at authorized vendors. Make referrals to Mass Health Supplemental Nutrition Assistant Program (SNAP) and Transitional Aid to Families of Dependent Children (TAFDC) programs as well as other health and human service programs. Provide notification for end of certification missed checks and/or ineligibility to receive WIC benefits.
- Issue benefits to participants: Issue WIC card to participants after providing a comprehensive explanation on how to use the card. Print shopping list and reissue food/formula prescriptions. Process participant as authorized shoppers for check issuance. Ensure security of card stock.
- Attend staff meetings and appropriate crosstrainings according to BAMSI policies.
- Perform duties to reflect reasonable safety standards. Standard/universal precautions must be utilized and training obtained in areas that constitute risk.
- Perform other related work duties as needed or as assigned by Director of WIC or designee.
Qualifications
EDUCATION/CREDENTIALS:
- High school diploma or GED
EXPERIENCE:
- At least one year general office experience
KNOWLEDGE/SKILLS/ABILITIES:
- Fluency in Haitian Creole
- Able to work every other Saturday
- Demonstrated computer proficiency
- Experience in health care or community facility preferred
BAMSI conducts as needed jobrelated background checks (e.g. may include but is not limited to fingerprints drug testing TB testing verification of employment history and/or reference checks) prior to employment.
EEO
BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race color creed religion ancestry national origin sex sexual orientation gender identify age marital status family responsibilities pregnancy genetic information protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities.
EEO is the Law
Accommodations for Applying/Recruitment
Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs.
Applicants who qualify under the Americans with Disabilities Act as amended may be eligible for a reasonable accommodation in BAMSIs application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI.
Arrangements can be made if you have a disability that requires an accommodation for completing an application form interviewing or any part of the employment process. Requesting accommodations in writing or verbally can be initiated by a BAMSI employee qualified applicant or by someone acting on that persons behalf. Either callor send letter to Talent Acquisition 15 Christys Dr Brockton MA 02301. Note: please do not use these contacts to followup on job inquiries.
20hrs: Mon Tue Wed 2p6p and Thur & Fri 8a12p
20
Employment Type
Full-Time
