Are you ready to live and work in one of Europes most beautiful cities Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether youre solving problems or answering questions youll make a real difference every day all while enjoying the culture food and ocean views Portugal has to offer. Let your career grow where the sun always shines!
Help people build their online presence!
Youll support users of a popular websitebuilding platform that helps businesses bloggers and creatives design and grow their websites.
Your Tasks
- Support users by chat email and phone
- Troubleshoot issues with the platform
- Explain features and how to use them
- Work with other teams to fix complex technical problems
- Stay updated on new tools and platform changes
- Share user feedback to help improve the service
What Were Looking For
- Proficiency in French and good level of English both written and spoken
- You are techsavvy and quick to learn new tools
You know or are excited about digital marketing or web design
You are a strong problemsolver with a calm attitude
You have 1 year of customer service experience
You have a stable job history
Excellent communication skills
You work well independently and manage your time
What We Offer
- New and modern office.
- Full training to help you succeed.
- Relocation support (if applicable).
- We promote intercompany mobility to work at any of our sites around the world.
- Private health insurance free after six months
- Competitive wages 14 monthly payments per year) bonus
Location
Lisbon Portugal