Case Manager- Omaha
Case Manager- Omaha
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Job Description
Build a professional oneonone working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment individualized attention and coordination
Provide consistent and comprehensive case management and followup
Conduct new customer orientation Help to ensure that positive outcomes and goals are met as required by contract Work with schools account managers and management to ensure appropriate documentation is completed and received
Facilitate all professional development workshops
Maintain organized database of clients and keep detailed documentation of all contacts with clients Ensure participants follow through with planned activities as outlined in contract with funding agency
Provide individualized assessment of work provide referrals to appropriate community service or social service agencies when needed
Accurately complete required documentation for enrollment
Document all participant contacts and activities in case notes and ensure that postplacement contacts are made as required by specific contract
Create solutions to participant attendance problems
Assist in the preparation of project reports as needed (participation placement)
Manage programs including the coordination of introductory workshops the facilitation of weekly workshops the issuance of grants in accordance with predetermined allocation targets and collection of placement data
Manage the programmatic offerings of the Centers job preparation workshops to ensure a businessdriven curriculum a high quality of presentation a satisfactory participation rate clear messaging of next steps and a tangible output
Work collaboratively with the business services team to identify which jobs are available what qualifications are needed and which workshops and trainings can best prepare jobseekers for these positions
Qualifications :
Ability to maintain flexibility as needs of contract or contractor require
A working knowledge of MS Office
Two years of experience in career advisement and development case management customer service or similar role assisting individuals
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone computer and strong written and verbal communication skills
Type a minimum of 35 WPM
Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders frequent change and diverse objectives
Professional understanding of a vast array of occupations and career paths
Associate degree from an accredited college or university in education social services healthcare and/or communications preferred
Prefer:
Bachelors degree from an accredited college or university in education social services communications and/or 2 yrs relevant experience in human service people helping customer servicerelated fields
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demanddriven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
