Case Manager Supervisor - Omaha
Case Manager Supervisor - Omaha
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Job Description
- Actively engage team members daily to ensure excellent customer service & case management needs are met
- Assist team members in coordination of training through the new hire processes
- Develop team members in case management skills to meet all contract deliverables
- Engage in professional development opportunities for oneself and team members
- Coordinate daily & weekly meetings with team members; both individual & team meetings
- Ensure ongoing and open communication with staff peers & leaders
- Ensure case management process and documentation is completed in a timely manner as required by contract
- Review team members work product to ensure contract standards are exceeded
- Ensure that case managers are monitoring clients progress toward goal of self sufficiency
- Provide training and support to new case managers on program goals processes and acquiring a caseload
- Other duties as assigned
Qualifications :
- Two years of program level/management level experience related to human services in the for-profit non-profit quasi-governmental and/or government sectors or directly related progressively responsible work experience or equivalent combinations thereof
- Bachelors degree in related field preferred
- Excellent communication and interpersonal skills
- Strong management and organizational skills
- Ability to work with culturally diverse population
- Ability to work across all levels of management and staff
- Proficiency in Microsoft Office Suite especially Word and Excel
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
