Rider Acquisitions and Operations Coordinator
Rider Acquisitions and Operations Coordinator
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Job Description
We are looking for a highlydriven and motivated Rider Acquisitions and Operations Coordinator for our team in Singapore. If you are looking for a place where you can gain handson exposure and have a direct impact then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor comfortable working independently whilst working closely with the management team.
About the job:
This role will be based in Singapore and will report to the Operations Manager. As a Rider Acquisitions and Operations Coordinator your primary responsibility will be to drive rider acquisition and retention efforts ensuring a steady pipeline of delivery partners to support operational growth. While fleet management and customer service remain essential aspects of the role a greater focus will be placed on proactive recruitment sales and relationshipbuilding with potential and existing riders.
Must be available to work weekends and at different locations in Singapore. Hours may vary.
Qualifications :
Rider Acquisition & Business Development
- Introduce the companys services to potential riders over the phone or in person
- Maintain consistency in quality of calls and service standards
- Commit to departmental and individual sales targets assigned
- Develop and execute recruitment strategies to acquire new riders through direct outreach partnerships and onground engagement initiatives
- Gather market insights on deals to target in the space
- Proactively identify potential rider segments and build collaborative relationships with them
- Conduct onboarding sessions and ensure a seamless activation process for new riders
- Engage with community groups job fairs and external partners to increase rider signups
- Track analyze and report rider acquisition metrics optimizing strategies for maximum efficiency
- Work closely with engagement and operations teams to improve recruitment campaigns
Fleet Operations & Rider Engagement
- Support daily operations within the rider hub to enhance operational efficiency
- Monitor inventory levels for fleet equipment and report issues to HQ
- Maintain strong relationships with active riders
- Identify highperforming riders and explore incentive programs to boost engagement and loyalty
Additional Information :
- Diploma/Bachelors Degree preferably in Business Sales Marketing
- Strong interpersonal and negotiation skills with the ability to persuade and build relationships
- Comfortable working in a fastpaced dynamic environment with shift flexibility including weekends and public holidays
- Selfmotivated proactive and resultsdriven with a passion for recruitment and engagement
- Strong analytical skills to track and improve rider acquisition efforts
- Strong Excel and data management skills; SQL is a plus
If you are a dynamic and driven individual with a knack for sales and operations join us and be a key part of our growth journey!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
