Lead Product Manager - Scaled Ops
Lead Product Manager - Scaled Ops
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Job Description
Get to Know the Team
Join the Fulfilment team at Grab a dynamic mix of product managers engineers data scientists product analysts and designers. Together our mission is to leverage technology to empower Grab users enabling quality datadriven decisions and providing bestinclass delivery and transportation services across the region.
You will be presented with exciting opportunities in the space of automation and AI to change the way we observe understand and manage the marketplace. We believe as a successful candidate you have a background in analytics a keen eye for detail and a experience in ride hailing and/or delivery operations. Think you have what it takes Wed love to hear from you.
Get to Know the Role
Reporting to the Head of Product for Scaled Ops you will lead efforts to build and enhance an integrated suite of internal tools designed to scale operations via automation advanced diagnostics and comprehensive insights into marketplace health competitive landscape and performance metrics for merchants and driver partners. You will be based onsite in Grab Jakarta office.
The Critical Tasks You Will Perform
- Lead a team in building a data foundation and creating necessary data visualization and insights tools to empower users to run the businesses.
- Collaborate with engineers designers and other stakeholders to define a cohesive strategy maintain a prioritized product backlog and deliver delightful and impactful user experiences.
- Balance qualitative sensemaking with quantitative datadriven insights; ensure all decisions are grounded in analysis and practical understanding.
- Explain complex technical concepts and product strategies to varied audiences.
- Define success metrics and measure the impact of your work to ensure alignment with organizational goals.
Qualifications :
What Essential Skills You Will Need
- At least 5 years of direct experience in product management at a tech company.
- Experience launching new products or features with clear metrics and impact.
- A strategic thinker with a dream big start small mindset and exceptional attention to detail.
- Strong empathy for users with a genuine desire to solve their pain points.
- An owners mindset you can solve challenges headon.
- Clear articulation in communicating and presenting ideas to easily collaborate stakeholders with a technical and nontechnical background.
- Background in data analytics or data engineering
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
