Vice President of Clinic Services
Vice President of Clinic Services
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Job Description
Job Title Vice President of Clinic Services
Location Onsite rotation of our clinics mobile units and admin office
Compensation $145000 $165000/annually
ETS strives to achieve pay equity and transparency as part of our goal to create an equitable workplace.
Working at Evergreen Treatment Services makes a big difference in our community!
- ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. Learn more about our mission and values.
- Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity health equity and community justice.
- Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members. Check out the compelling stories told by our patients clients and staff members that provide more information and a clear picture regarding our organizations essential work.
This dynamic position plays an important role in helping ETS accomplish our mission!
Job Summary:
- The position reports directly to the Chief Executive Officer and is part of the Senior Leadership team that supports the ETS mission through oversight and management of organizational strategy and operations.
- The Vice President of Clinic Services is responsible for the overall operation and financial performance of all ETS ambulatory outpatient clinic and opioid treatment program operations (i.e. Clinic Services). This includes oversight of all medical clinical financial and program service delivery operations and outcomes.
- The Vice President is responsible for ensuring ETS clinics provide the highest quality care in an environment that not only prioritizes and promotes harm reduction healing and recovery but also seeks to address the larger racial and cultural inequities in the health care system and the community atlarge.
- The Vice President is responsible not only for leading the organization more fully into the integrated managed care environment but also the transition to whole person and teambased care through the use of clinical risk stratification methodologies the adoption of quality improvement strategies performance reporting and measurement datadriven decision making and other changes in support of the quadruple aim of health care reform: improved care better outcomes lower cost and better provider experience.
Along with your resume and cover letter please submit a 1page single spaced statement answering the question: What is required of behavioral health leaders operating community health programs in 2025 and the names of three references: 1 Supervisor 2 Peer 3 A direct report.
Initial panel interviews will take place between04/21/25 04/30/2025.
What you contribute to this role Responsibilities:
Organizational and Strategic Leadership
- Help ETS succeed in carrying out our mission through working together with other leaders and staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.
- Leads and supports organizationwide strategic planning implementation and review processes and collaborates with other senior leaders to facilitate optimize and maximize organizational capacity and impact.
- Delivers strategic recommendations to the CEO and the senior leadership team and/or directors council team as it relates to clinic operations expansion and efficacy.
- Leads and supports organizationwide efforts to advance racial equity and inclusion.
- Provides regular updates performance reports and consultation to the Board of Directors.
- Partners with the CEO to represent ETS in national state regional and city/county stakeholder and constituent groups governmental agencies and professional/provider associations and coalitions.
- Models communication leadership by being accessible approachable transparent and proactive in managing communications with clients staff and external partners and stakeholders.
- Attend monthly Board of Directors meetings and staff a board committee or participate in a board led initiative as requested
Program Operations and Outcomes
- Provides effective and inspiring leadership and sound operational management to Clinic Services.
- Continually designs develops and implements a data driven approach to clinic operations including key performance indicator dashboards performance reporting and annual patient and organizational outcomes.
- Provides progressive and equityfocused leadership and supervision to all clinic leaders and managers.
- Ensures ongoing review revision and adherence to clinic policies and procedures.
- Aligns clinical and operational structures to the strategic plan.
- Sponsors and supports clinical and operational innovation and integration initiatives to include whole person care evidencebased and promising practices clinical risk stratification mobile/fieldbased outreach etc.
- Partners with the Chief Financial Officer to develop and utilize forwardlooking predictive models and activitybased financial analyses to provide insight into clinic operations and business plans.
- Deepens the financial acumen of all budget managers through regular financial performance review intentionally designed professional development learning opportunities and budget building collaboration.
- Serves as lead negotiator for all contract and rate reviews with funders.
- Integrates electronic health record functions into a seamless clinical operational and financial approach to clinic management and improvement.
- Functions as the Opioid Treatment Program (OTP) Sponsor with the Substance Abuse Mental Health Services Administration and ensures regulatory and legal compliance regarding all functions within Clinic Services (e.g. internal audits external audits and accreditation reviews HIPAA and 42CFR adherence etc..
- Provides leadership to all quality improvement processes and initiatives to improve clinic and program performance.
- Manages risk by continually analyzing patient and employee safety data (e.g. medical errors workplace injuries etc. participating in patient mortality data reviews and ensuring thorough adherence to critical incident policies and procedures.
- Supports and facilitates ETS continual involvement and participation in the National Institute of Drug Abuses Clinical Trials Network.
- Leads and/or supports the design development and implementation of employee learning and professional development opportunities
Communication Collaboration & Decision Making
- Invest in and build strong interpersonal relationships with other senior leaders.
- Listen well and communicate clearly and effectively in a proactive transparent and diplomatic fashion in ways that contribute to trust building and teamwork.
- Utilize sound judgement in making good decisions in a fastpaced dynamic setting.
- Meet plan and strategize regularly with other senior leaders to identify and plan around service division goals and objectives and to embed and infuse sound operational management strategies throughout the organization.
- Demonstrate executivelevel presentation skills and an ability to capture the room.
Note: New and/or different duties and responsibilities may be assigned to this job at any time.
What you bring to this role Qualifications:
- Education and/or Relevant and Lived Experience (if applicable):
- Bachelors degree in the social behavioral and health sciences or related field. Masters degree preferred.
- 10 years of program and administrative operations behavioral health homeless services criminallegal system services or related fields experience in communitybased nonprofit health care services highly preferred.
- 10 years working in health care social services or related field.
Knowledge and Skills:
- An understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.
- Ability to establish and maintain effective working relationships with clients patients and staff from a wide variety of ethnic socioeconomic and cultural backgrounds.
- Experience leading strategic planning and .
- Be able to thrive in a work environment that is deadline orientated dynamic and fastpaced and be able to quickly adapt to a continually evolving landscape and thrive in and autonomous role.
- Strong interpersonal skills and verbal/ written communication skills.
- Excellent organizational skills and ability to prioritize workload work independently and complete tasks timely and efficiently.
- Dependable able to work under pressure receptive to change willingness to learn cooperative approach to problem solving.
- Flexible team player with excellent attention to detail.
- Ability to set boundaries resolve conflict and deescalate issues.
Additional Essential Information:Physical Conditions and Requirements:
- The employee may be exposed to illicit drug residues and fumes or other biohazardous materials when carrying out job functions. There is also potential for exposure to bloodborne pathogens. ETS will provide employees with appropriate training to limit the risk of exposure to bloodborne pathogens. Policies and procedures are in place addressing each item specifically.
- The employee is regularly required to sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms and talk or hear; frequently required to stand walk and kneel; occasionally to climb balance or stoop; rarely to crouch or crawl.
- The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close color and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate.
Equipment Used:
- Computer photocopier fax machine and phone.
- Possible use of a program vehicle for which a valid Drivers License and acceptable driving would be required.
Inclusivity and Reasonable Accommodation:
- Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. Note that a Washington State Patrol criminal background check will be conducted periodically as a condition of ongoing employment and candidates with prior criminal convictions will be invited to provide additional context as needed.
- ETS will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship for ETS. We also seek to provide reasonable accommodation for the interview process.
Check Out ETS Excellent Benefits Part of Your Total Rewards Package in this Role!
Key Benefits:
Medical and Dental benefits as well as voluntary Vision benefits.
403b Retirement Plan with employer match starting at 2 at 1 year and Roth IRA.
Basic Life/ADD/FSA tax saving accounts for health and dependent care.
Employee Assistance Program (EAP) voluntary longterm disability coverage.
Vacation 2 weeks/year access at 6 months) Sick leave 24 days/year access at 30 days).
Mental health leave 12 days/year access at 30 days).
Holidays 12 days/year) and one Floating Holiday per year.
Exceptional Perks:
Wellness stipend $50/month) to use for wellness benefits such as massage fitness classes gym membership meditation therapy park passes etc.
Transportation stipend or pass and mileage and parking reimbursement when traveling for work.
License renewal reimbursement and tuition/training assistance.
Referral bonus $100/$250 and signon bonuses for some positions at certain times.
Longevity awards $50 $750 over milestone anniversaries and for REACH programs).
Discounts for Woodland Park Zoo Verizon Wireless and Corporate Shopping.
Professional development: ETS is committed to supporting all staff in fulfilling their continuing education requirements and on their career paths so that ETS is a place to thrive longterm.
Evergreen Treatment Services acknowledges that we are on the traditional land of the first people of Seattle the Duwamish People past and present and honor with gratitude the land itself and the Duwamish Tribe.
Required Experience:
Chief
Employment Type
Full-Time
