Wireless Network Systems AnalystEngineer System AnalystEngineer

The mission of the Information Technology Group (ITG) is to develop implement and maintain technologybased services and solutions that enable OHSU to effectively manage information to accomplish its missions.

The Network Architecture & Engineering work unit provides for analysis design implementation maintenance security and optimization of OHSU local and wide area (LAN/WAN) wired and wireless networks data center networks and associated infrastructure. As detailed below the individual positions within this work unit will be required to collaborate and assist staff in other technology work units.

The Wireless Systems Analyst/Engineer position requires extensive experience in designing and deploying Cisco wireless networks in a largescale healthcare environment. This role manages a multicontroller infrastructure supporting 5000 access points across Oregon and Washington covering approximately 10 million square feet. It ensures seamless connectivity performance and security while supporting OHSUs business operations and institutional missions.

Primary responsibilities include the design and deployment of Cisco enterprise wireless networks including indoor outdoor and highdensity environments. Experience with configuring managing and troubleshooting Cisco 9800 Series Wireless Controllers and associated access points is essential. The engineer will also optimize RF coverage capacity planning and performance tuning to ensure seamless connectivity and optimal network performance.

Requirements include the ability to leverage tools such as Cisco DNA Center Cisco ISE Ekahau MetaGeek and Wireshark to diagnose and resolve wireless connectivity performance interference and authentication issues. You will implement proactive analysis to ensure optimal wireless network health and conduct periodic wireless assessments using spectrum analyzers to identify issues and finetune configurations for improved performance and reliability.

Preferred qualifications include experience designing wireless coverage for both new construction and existing deployments. Additionally the candidate should have expertise in configuring maintaining and troubleshooting locationbased tracking services such as Cisco CMX and DNA Spaces.

This position requires excellent communication skills to support crossdepartmental planning and of wireless network upgrades with minimal downtime. It also involves collaborating with IT teams and vendors to implement best practices for seamlessly integrating wireless solutions into the existing infrastructure.

Other responsibilities include developing and maintaining documentation for network designs configurations and troubleshooting procedures as well as staying current with industry trends emerging technologies and best practices in wireless communication.

The incumbent will have primary responsibilities for one or more technology platforms and secondary responsibility for other technologies and will need to be conversant in both. This position also provides for problem analysis communications and technical feedback between customers field support and other ITG work units and provides (Tier III) support and technical escalation for design and problem resolution.

This position combines technology roles that include Systems Analyst Systems Administrator Systems Engineer and Project Manager. These are multitasking broadly based positions that require a unique combination of analytic engineering project management and customer service skills to provide ITG systems support across all OHSU healthcare academic and research missions. Incumbents are proficient in troubleshooting and root cause analysis using the scientific method of refining a problem statement and queuing up a series of increasingly specific tests to isolate the problem. Necessarily this requires specialized knowledge for the equipment and services for which the analyst/engineer is directly responsible. In addition expert broadbased knowledge is used to troubleshoot integrated applications suites services running across hybrid network architectures fiber equipment & tools virtualized servers or desktops load balanced server farms firewalls VPNs etc.

This position is a member of a team that supports a 24x7 mission critical healthcare operation. In order to make this possible this position will participate in an oncall rotation that is shared across a team for 1 week periods. In addition to the scheduled oncall week this position may be required to assist during offshift periods when troubleshooting critical systems.

Education:

Bachelors degree and three years of progressively responsible Information Technology related experience leading to proven proficiency and subject matter expertise in the areas outlined within the class specification; OR

Equivalent alternative educational experience that includes approved coursework professional certifications as outlined below vendor training and seven years of documented professional experience leading to proven proficiency and subject matter expertise in the areas outlined within the class specification; OR

An equivalent combination of education and experience.

Experience:

• Experience in designing implementing and supporting new systems and infrastructure independently
• Experience using one or more formal project management methods (Waterfall Agile etc.
• Experience in supporting large mission critical systems in 24X7 multiple production environments
• 3 years working with Cisco or Juniper systems
• Experience with TCP/IP and other networking protocols.
• Crash analysis and troubleshooting
• Application installation and configuration
• Understanding of Microsoft Networks at the operating system level file/directory security and user account level
• Enterprise experience with Systems administration (at minimum UNIX and Microsoft) Scripting

Job Related Knowledge Skills and Abilities:

• Expert skills and knowledge in network architectures and topologies
• Expert skills and knowledge in TCP/IP UDP/IP
• Expert and comprehensive knowledge of the following:
  • Network Protocols (TCP/IP etc.
  • Routing Protocols (OSPF EIGRP etc.
  • Network Topologies (Ethernet Wave Division Multiplexing etc.
  • Data Communications Equipment (Routers Switches WIFI Radio backhaul etc.
  • Network Management Tools (SNMP packet sniffing management consoles etc.
  • Premise Distribution Systems (Fiber Copper Cabling Systems etc.
• Working knowledge of VMWare NSX
• Experience in one or more: Scripting / programming languages: Python Rest API PowerShell etc.
• Expert skills and knowledge of Security Toolsets: VPN Firewalls advanced ACL methods Auditing Tools Intrusion Detection etc.
• Expert skills using accepted change control management processes
• Expert level knowledge of IT security best practices and processes
• Advanced broadbased IT technical generalist skills
• Advanced and proven technology analytic skills that demonstrate accepted systems analysis processes including expert skills for root cause analysis
• Working knowledge of Power Systems: Remote Power Supplies UPS Generators power loading etc.
• Working knowledge of Legacy Technology
• Working knowledge of Quality of Service methodologies and practice
• Working knowledge of MPLS (MultiProtocolLabelSwitching) methodologies and practice
• Working knowledge of project management best practices
• Working knowledge of IP Telephony methodologies and practice
• Network security at the operating system level file/directory level and user account level.
• Proven ability to effectively multitask
• Working knowledge of network data storage
• Working knowledge of server cluster concepts
• Working knowledge of Web Infrastructure
• Working knowledge of directory services (Microsoft Active Directory LDAP interfaces etc.

Registrations Certifications and/or Licenses:

• Within six months of hire obtain one or more current Industry certifications for active network components such as Cisco CCNA Juniper JNCIA or JNCIS etc.
• Physical layer certifications may be substituted with manager approval: Low Voltage License Dark Fiber Termination Wave Division Multiplexing certification etc.

Normal schedule is Monday Friday various hours 6a.m 6 p.m. Schedule to be determined by manager and departmental need.

Will also work on call rotation as well as some weekend and nonstandard business hours.