Case Manager - Stepping Stones Temporary
Case Manager - Stepping Stones Temporary
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Salary Not Disclosed
1 Vacancy
Job Description
MISSION STATEMENT:
The Salvation Army an international movement is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
SCOPE OF POSITION:
The Stepping Stones Case Manager provides a single point of accountability for coordination of services. In this transitional housing program case management services are designed to offer the participant support in making changes in their lives that will help them establish and maintain residential stability in the community. The Stepping Stones Case Manager will work as a team member to provide services and assist in daily operations of the program. This position supports the Family Emergency Shelter as needs arise.
EDUCATION AND WORK EXPERIENCE:
- Bachelors degree or higher in social work or related field preferred
- Two years of education and two years of experience can be substituted for bachelors degree
- HMIS experience preferred
- Foundational Community Support (FCS) experience preferred
KNOWLEDGE SKILLS AND ABILITIES REQUIRED:
- Ability to pass a criminal background check
- Maintain valid Washington State Drivers License and pass a driver safety training annually
- Negative TB test every two years
- Have (or obtain within 30 days of employment) First Aid & CPR card
- Completed (or obtain within 30 days of employment) Bloodborne Pathogens course
- Completed (or obtain within 30 days of employment) deescalation training
- Knowledge of social services and local resources required
- Experience working with homeless lowincome and vulnerable populations
- Case management skills for ongoing support and advocacy
- Ability to empathize with and advocate for lowincome and vulnerable populations
- Ability to maintain a high level of confidentiality
- Understand and demonstrate crisis management skills
- Able to make decisions based on policies and procedures
- Possess working knowledge of budgeting
- Have excellent interpersonal skills with emphasis on working effectively in a team
- Able to multitask and work in a team
- Selfmotivated; ability to work with minimal supervision
- Communicate effectively both written and verbally
- Detail oriented
- Must be proficient in Microsoft Suite
- Working knowledge of database applications and ability to use new software programs
- Proficient in typing organizing and filing
ESSENTIAL DUTIES AND RESPONSIBILITES:
- Provide support to the participants living in Stepping Stones Housing and Family Shelter
- Implementation and thorough knowledge of The Salvation Armys Pathway of Hope program
- Connect program participants to programs and events offered at the Corps
- Assist program participants with Foundational Community Support (FCS) enrollment
- Help participants find emergency services (food clothing furnishings transportation etc.
- Maintain precise documentation for program participants
- Enter data promptly and accurately into databases and trackers
- Conduct programs moveins and moveouts
- Survey monthly incomes; calculate Area Median Income Average Gross Income and fees
- Teach/facilitate at least one 1 monthly Life Skills Class
- Answer a multiline phone system
- Assist current and past participants with support services as funding is available
- Write vouchers and track budgets for the services
- Weekly unit visits
- Conduct random UA and BA tests
- Issue writeups to participants for noncompliance and follow through with consequences
- Maintain records using retention protection retrieval transfer and disposal procedures
- Assist with crisis management/support recovery
- Build trust with program participants; be consistent trustworthy and honest
- Teach visualization skills: help participants imagine completing steps to reach goals
- Assist in goal setting: help plan and anticipate steps obstacles and feelings resource needs and offer support during the process
- Explore positive and negative effects of achieving desired goals
- Assist coping skill development; recognize small steps and celebrate accomplishments
- Devise Case/Service Plan; help participants to establish and maintain residential stability
- Represent TSA by attending community social service provider meetings and participating on committees
- Advocate for participants; network with partner agencies and community supporters
- Provide aftercare/outreach for participants that leave or graduate from Housing Programs
- Attend required training staff meetings and House meetings
- Performs other duties as assigned
PHYSICAL REQUIREMENTS:
- Sit walk stand bend squat climb kneel and twist on an intermittent or continuous basis
- Ability to grasp push pull objects such as files file cabinet drawers and reach overhead
- Ability to operate a telephone
- Ability to operate a desktop or laptop computer
- Ability to lift up to 25 lbs.
- Ability to access and produce information from a computer
- Ability to understand written information
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
BENEFITS:
A generous benefits package is included with regular fulltime positions:paid holidays vacation time sick time medical vision and dental insurance.
Health Insurance: Low biweekly premiums for employeeonly coverage Kaiser HMO for those residing in a Kaiser service area Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary 1 and family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.
Life and Voluntary Options:An employerpaid life insurance policy covers employees. Voluntary supplemental life shortterm and longterm disability plans are available.
Retirement Plans: Employerfunded Money Purchase Pension Plan (Defined Contribution Plan) 50 vested at five years eligible service time. Plus an employeefunded voluntary 403(b) option.
Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.
Sick Leave: 12 days of Sick Leave annually accruing from day one eligible for use after three months service time.
Paid Vacation:
- Two weeks annually accruing from day one for nonexempt positions.
- Four weeks annually accruing from day one for exempt positions.
- Accrued vacation is eligible for use after six months service time.
Paid Holidays: 13 designated holidays 1 floating holiday per year
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.
Required Experience:
Manager
Employment Type
Full-Time
