Sr Network Engineer
Sr Network Engineer
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Job Description
What you get to do in this role:
- Design and deploy networks based on business and technical requirements.
- Partner with project and program managers to meet overall timelines and resolution of issues.
- Operate and troubleshoot networks to identify and resolve issues quickly.
- Take a lead role in the engagement and mitigation of outage causing events or issues.
- Validate problem descriptions and perform detailed problem diagnosis; track and update problems in troubleticketing system.
- Perform noncritical investigations into functionality that is not working as desired.
- Engage deeply in the sustainment function to proactively analyze network parameters such as capacity and availability to ensure issues are fixed before they cause an outage.
- Review consult and prepare for planned change introduction to production environment.
- Participate in rotating on call schedule with other members of the team including weekends.
- Partner with teams to plan and execute software code upgrades and device maintenance.
- Partner with the Site Reliability Engineering (SRE) team to provide mentorship and input on operational process improvements.
- Provide feedback to infrastructure architects on design issues or improvements and input into the design process for new initiatives.
Sample first 6month deliverables
- Quickly integrate into the environment and gain a solid understanding of network architecture organization and process/procedures.
- Deploy capacity into a datacenter based on demand.
- Participate in incident bridges and serve as the networking engineering resource to troubleshoot and mitigate outages.
- Take ownership of a minimum of two datacenters perform all sustainment engineering functions.
- Partner with the SRE team to identify and solve one network process issue.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- The candidate should have a solid foundation in networking including routing switching security and load balancing.
- 5 years of experience with cloud computing technologies (e.g. Azure AWS Google Cloud Platform etc. across Windows and/or Linux
- Azure Core Platform: Compute Storage Networking.
- Azure Web Apps: developing deploying debugging and supporting web applications using .NET Java PHP Python Node.js etc. on Windows or Linux.
- Continuous Integration/Continuous Deployment (CI/CD): using DevOps Bit Bucket GitHub.
- Experience in one or more automation languages (PowerShell shell scripts Perl Python Ansible Terraform) desired.
- A minimum of 5 years of experience in working on Internet and data center networks.
- Possess a solid understanding of and have experience with most of the following network technologies: BGP OSPF ISIS HSRP/VRRP IPSEC SNMP.
- Deep handson experience with TCP/IP protocols including capturing and analyzing traffic with Wireshark and/or other tools.
- Familiarity with Cisco IOS and JunOS operating systems required.
- F5 and Cisco ASA knowledge and experience strongly desired.
- Experience with network monitoring applications such as EMC Watch4Net Cacti Splunk is a plus.
- Ability to partner with peers who are globally distributed is a key part of this role.
- Passion for customer experiences and focus on delivering high quality support.
- Strong communication skills and empathy for customers.
- Ability to learn new technology in a fastpaced environment.
- Ability to deal with ambiguity.
JV20
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
