Manager Software Engineering Management
Manager Software Engineering Management
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1 Vacancy
Job Description
ServiceNow is seeking a highly motivated Software Engineering Manager to join our Engineering team. This role will focus on Instance automation and managing a team of talented software engineers working on ServiceNow platform and tools. The team will develop solutions using workflows orchestration and developer tools within ServiceNow and Public Cloud environments.
What you get to do in this role:
- Plan and execute projects according to organization priorities considering context risks and desired outcomes.
- Engage with your development team to support their daytoday activities.
- Actively contribute to your teams project and conduct design review code reviews and debugging.
- Interact and collaborate with other members of the infrastructure organization and the ServiceNow platform development teams.
- Lead a group of engineers in the Cloud Platform group. Mentor grow and develop engineers.
- To be successful in the role:
- Experience in professional software development preferably in the Cloud Infrastructure Environment such as Azure AWS or GCP
- Experience in building a talented team of software engineers
- Handson experience in a SRE or DevOps role or collaborating closely with SRE/DevOps teams.
- Experience with supporting troubleshooting efforts of difficult production issues e.g. memory leaks network problems intermittent failures etc. across the stack.
- Strong foundation in distributed systems with demonstrated experience in designing and architecting systems.
- Excellent technical design problemsolving testing debugging skills and an aptitude for learning new technologies quickly.
- Ability to think quickly and apply innovative ideas to solve complex and ambiguous problems.
- Familiarity with testing strategies and common industry tools used to ensure quality in scalable resilient distributed systems
- Ability to work in a collaborative team environment mentor junior staff and develop pragmatic solutions in a fastpaced environment
- Skilled at managing customer requirements and expectations.
- Ability to hire top talent and build a productive team.
- Able to articulate broad concepts and use those concepts to understand and develop solutions for problems.
Preferred Experiences:
- Experience developing applications on the ServiceNow Platform.
- Experience working in a customerfocused environment.
- Excellent verbal and written communication skills.
- Handson experience with orchestration and automation of processes in cloudscale environments
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- 2 years as a people manager and/or in a tech lead capacity
- 6 years of experience in Software Development especially in Java and/or JavaScript.
- 6 years of experience in SaaS and/or Cloud infrastructure development.
- Experience building and operating cloudscale systems.
QJ25
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $163300 $286300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
