Junior IT Technician
Junior IT Technician
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Job Description
About Us
BGC Engineering Inc. (BGC) is an international applied earth sciences professional services firm. We are proud of our talented team of over 700 employees spanning the fields of Engineering Geoscience Software Geomatics Data Science Accounting Administration Health & Safety and Human Resources. Alongside our clients and industry partners BGC works collaboratively as One Team dedicated to solving the worlds most critical applied earth science challenges.BGC hasoffices locatedacross Canada the United States Chile the Dominican Republic and Australia.
Our flat management structure creates a culture of innovation excellence and transparency and a casual dynamic and inclusive work environment. BGC prides itself on offering training and mentoring opportunities to further our employees professional growth as well as social and wellness activities that contribute to the connection and wellbeing of our team.
We believe in One Team Excellence Curiosity Common Sense and Clarity.
The Role
We are looking for a motivated and eager Junior IT Technician to join our IT department. This role is ideal for someone who is early in their IT career and passionate about learning and growing in a fastpaced collaborative environment. The successful candidate will assist with daytoday IT support tasks maintain systems and hardware help ensure network security and contribute to ongoing improvement projects.
This is a great opportunity for someone looking to build a strong foundation in IT while working with experienced professionals across a variety of technologies.
Responsibilities
- Set up configure and deploy workstations laptops and user environments for optimal performance.
- Troubleshoot and resolve basic hardware software and network issues.
- Support the helpdesk system by triaging and responding to service tickets in a timely and professional manner.
- Take the lead on Tier 1 triage of cybersecurity alerts performing initial analysis and escalation of potential threats in accordance with established procedures.
- Participate in routine IT operations including user account management updates and patching.
- Assist in the administration and maintenance of network infrastructure including firewalls switches and wireless networks.
- Occasionally assist with afterhours support when required.
Required Education Experience & Competencies
- 24 years of relevant IT experience in small to mediumsized environments.
- Completion of a diploma certificate or relevant postsecondary education in IT or a related field.
- Basic experience in deploying and configuring Windows and macOS devices.
- Good troubleshooting and problemsolving skills with a willingness to learn and grow.
- Familiarity with IT service management systems (e.g. Freshservice Jira) and ITIL practices.
- Understanding of network fundamentals including LAN WAN VPN and wireless networking.
- Exposure to server environments or cloud platforms (e.g. Microsoft Azure) is considered an asset.
- Experience in the cyber security field is considered an asset.
- Strong communication skills and a teamfirst attitude.
- Demonstrated initiative and ability to manage tasks with minimal supervision.
- Willingness and ability to travel to other office locations if needed.
Company Benefits
BGC offersour employees the following:
- Our One Team culture supporting health wellness safety and diversity
- Comprehensive benefits package
- Health Dental and Vision coverage
- LTD Life AD&D and Business Travel Insurance
- Employee Assistance Program
- Maternity/Paternity leave top ups
- Professional development and mentoring opportunities
- Flat management structure
- Social and wellness activities
- Casual and professional work environment
The estimated base salary range for this position is $65000 $85000 CAD per annum however base pay will be commensurate with jobrelated knowledge skills and experience. BGCs compensation package also includes a training allowance and a comprehensive medical and dental plan.
Equity Diversity and Inclusion
BGC strives to create a workplace where equity diversity and inclusion are embedded throughout our workplace culture and practices. Join us in our commitment to honour individuality ensure fairness and create a welcoming environment for everyone. As an equal opportunity employer we encourage applications from all candidates including those experiencing inequity such as racialized individuals Indigenous People women people of diverse sexual orientations identities and expressions veterans individuals with disabilities people of all faiths nationalities marital status ages and family status. Forassistanceor accommodation with your application please contact us at.
Required Experience:
Senior IC
Employment Type
Full-Time
