Channel Operations Analyst

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global closeknit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

The Channel Operations Analyst is part of the team who creates develops implements and manages the overall experience with MSI. The analyst will be responsible for leading the partner scorecard program and developing processes and methodologies to implement and enhance costeffective standard operating procedures. Youll also audit existing procedures for effectiveness and compliance. Investigates and develops solutions to operational business needs.

This is an operations role that will primarily support the North America channel communities.

Responsibilities of the Channel Operations Analyst include but are not limited to:

• Manage and lead successful of the partner scorecard program and align processes to MSI best practices while leveraging internal crossfunctional resources

• Work closely with internal resources to identify gaps in the partner scorecard program to ensure KPI goals are aligned

• Oversee documentation and mapping of the partner lifecycle and recommend process improvements workflow and practice changes to enhance efficiency

• Work closely with partner program owners to identify knowledge gaps design and implement resources to drive successful business outcomes

• Assist with compliancerelated activities with the possibility to take over this program in the future

• Assist with partner program activities with the possibility of managing and leading programs in the future

• Other duties as assigned

Qualifications:

• Bachelors degree required Masters degree a plus

• 2 years of program/process management experience

• Basic knowledge of channel distribution strategy and programs is strongly desired

• Some travel may be required 1025

• Knowledge of Salesforce Communities or similar CRM tool is a plus

Target Base Salary Range:$72700 $145400 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on jobrelated knowledge skills and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelors degree with 2 years of program/process management/business operations experience OR 4 years of program/process management experience/business operations experience

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our U.S.Benefitsinclude:

• Incentive Bonus Plans
• Medical Dental Visionbenefits
• 401K with Company Match
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legallyprotected characteristic.

We are proud of our peoplefirst and communityfocused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please email .