Automotive Service Advisor
Automotive Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
About Us
Allen Honda is a family owned and operated dealership since 1954. With our new facility we are excited to expand our ServiceDepartment Team in College Station Texas. We welcome you to apply!
Looking for a rewarding career Enjoy helping people and making a positive impact on their lives If so join a team and family that is in the relationship building business. We pride ourselves in being a company that puts its customer 1st!! We believe teamwork is what makes the dream work! Constant training and learning to change with the market are a must. Come join a team that empowers its people to make a positive impact on people and their families. If you like to solve problems and enjoy a changing yet challenging day look no further. Come be the reason a customer leaves with a smile on their face all while still getting paid for creating such a great feeling.
Benefits
- 401(K) Plan
- Medical Plan
- Dental Plan
- Vision Plan
- Paid Vacation
- Paid Holidays
- Promote from within
- Opportunities for advancement
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
Ensure the daily inventory of technicians time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems warranties services and repairs.
Maintain Customer Success Index at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional wellgroomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and selfmotivated
Able to work with little supervision
Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
