Client Support Intern
Client Support Intern
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Job Description
Client Support Intern
Thank you for your interest in joining our team! A little bit about Venture for Canada:
Venture for Canada is a national charity that fosters entrepreneurial skills and mindset in young Canadians. To be entrepreneurial is to act upon opportunities to create value for others.
We recruit train and support young people to work for innovative Canadian small businesses and startups. Through our programs participants develop the network knowledge and entrepreneurial skills to have more impactful careers.
The resourcefulness of Canadians is essential to overcoming our countrys greatest challenges. Venture for Canada is a catalyst of systemic social change by equipping young Canadians to build a more prosperous and inclusive society.
About the Client Support Intern:
Hi Im Kathleen the People Operations Manager here at Venture for Canada (VFC). Ill be leading the recruitment for this new opening. Ive been with VFC since 2019 and have seen it grow from 9 to 30 team members! Weve got such a dedicated and hardworking team of amazing people and were excited to see it expand! If youre interested in learning more about our recruitment process and workplace philosophy check out our Careers page here.
Reporting to the Manager of Fellowship Programs the Client Support Intern will support the maintenance of our admissions and client support processes for our Fellowship Program!
Youll be joining our Program Management Team which oversees all of our program participants.. Youll have a direct impact on Venture for Canadas program offerings by engaging with our participants and ensuring their needs are met as well as proactively evaluating the effectiveness of our external communications and systems.
This is role is part of VFCs commitment to fostering workintegrated learning for Canadian students in addition to gaining valuable handson experience interns will also receive 1x1 mentoring from our Director of People Operations and Finance a curated set of learning materials and participate in professional development groups to further advance skill development. These skill development sessions will focus on relationship building time management objectivebased working styles delegation project planning and working in small teams and more!
This is a contract position and employment is contingent on funding approval.
Please note to be eligible for this position you must:
- be a Canadian citizen permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and
- have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations; and
- be 30 years of age or younger at the time of the internship.
Role Responsibilities
- Lead the job board administration systems;
- Assist with the Fellowship Application launch and innovations;
- Update collateral contracts annual reports and email communications;
- Conduct an internal review (and assist with any changes) of all admissions and client support content with a lens of accessibility considerations;
- Support client support team with job clinics job board innovations and partneremployer relations;
- Any other reasonable duties requested by VFC.
Job Requirements:
- Interested and invested in excellent customer success including clear and succinct verbal and written communication and rapid response times;
- Passionate about the Canadian startup ecosystem
- Creativity critical thinking ability to think outside the box with design recommendations;
- Super organized and recognize that attention to detail can make a big difference;
- Collaborative as well as independent;
- Proven ability to embrace a digital environment and remote work and still contribute to culture;
- Strong writing and editing skills;
- Interest in inclusive admissions processes;
- Ensure that proper documentation is captured maintained understood by and available to staff and/or partner organizations;
- French is an asset;
- Proficiency with Google Workspace/Gmail HubSpot Slack Zoom and Notion are assets;
- Must be legally authorized to work in Canada.
Interested in this role but dont think you have the right: experience We look for transferable skills too! We also heard only 1 of candidates will ever meet every single requirement on most job postings so really its not a big deal if you dont meet all our requirements.
Venture for Canada is committed to providing equal pay for equal work with salaries in line with industry standards. The salary for this position is $770/week.
Location: Virtual home office must be within Canada.
Internship Dates: April 21 July 11 2025
Deadline to Apply: April 10 2025
Internal Job Level: L1
Venture for Canada is committed to making the workplace fit what you need. If you require accommodation we will work with you to meet your needs. Please reach out to us at for any accessibility requirements. Additionally our employees are responsible for assisting in protecting the company and customer data by following information security policies and procedures.
Required Experience:
Intern
Employment Type
Intern
