Inside Sales Specialist - Industrial Supplies

EquipmentShare is Hiring an Inside Sales Specialist Industrial Supplies

EquipmentShare is immediately hiring an Inside Sales Specialist for our rental facility in Chicago IL.

Schedule: Monday to Friday 7:00 AM to 5:00 PM and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)

Job Summary

The Inside Sales Specialist is responsible for generating new sales opportunities maintaining customer relationships managing inventory and purchase orders and ensuring customer satisfaction. This role is ideal for a resultsdriven professional with strong communication skills and a background in B2B sales within industrial manufacturing or distribution industries.

Key Responsibilities

Sales Generation

• Proactively generate new sales opportunities via phone email and other electronic communication methods.
• Follow up on inbound leads and inquiries to convert them into sales.
• Respond to customer order and quotation requests through various channels including salespersons telephone email and written correspondence.

Customer Relationship Management

• Build and maintain strong relationships with existing and potential customers.
• Act as the primary point of contact for customer needs inquiries and concerns.
• Provide accurate pricing and delivery information.

Inventory & Purchase Order Management

• Maintain appropriate inventory levels and ensure proper inventory turnover.
• Follow up on orders to guarantee timely shipment and customer satisfaction.
• Resolve customer service issues and track open sales orders.
• Build and maintain strong relationships with vendors.
• Expedite open orders and coordinate delivery schedules with customers.

Nature and Scope

• Follow established procedures and seek guidance for nonroutine issues.
• Operate under close supervision with limited independent judgment.
• Work involves detailed checks and review by senior colleagues or supervisors.

Work Environment

• Primarily indoor work in a comfortable office setting.
• Most tasks involve sitting with occasional movement; light lifting may be required.
• Overnight travel is typically less than 10 of the time.

Qualifications

Experience & Background

• Junior Level: 13 years of experience in inside sales or customer service.
• Senior Level: 410 years of experience in a related field.
• Experience in B2B sales preferably in industrial manufacturing or distribution sectors.

Skills & Knowledge

• Strong verbal and written communication skills.
• Effective negotiation and persuasion abilities.
• Detailoriented with excellent organizational skills.
• Ability to manage multiple accounts and tasks efficiently.
• Understanding of sales principles and customer service best practices.
• Basic knowledge of industrial supplies MRO and tooling preferred.
• Ability to learn and adapt to new product lines and solutions.

Education

• High school diploma or equivalent required.
• Relevant work experience can substitute for formal education.

Attitude & Work Ethic

• Resultsdriven with a proactive and positive attitude.
• Ability to work independently and collaboratively within a team.
• Strong problemsolving skills in a fastpaced environment.

Other Requirements

• Flexibility to work standard business hours with occasional schedule adjustments based on customer needs.
• Ability to track sales metrics and report progress towards goals.
• Capable of lifting up to 30 lbs when necessary to assist customers with supply requirements.

About You

Our mission to change an entire industry is not easily achieved so we only hire people who are inspired by the goal and up for the challenge. In turn our employees have every opportunity to grow with us achieve personal and professional success and enjoy making a tangible difference in an industry thats long been resistant to change.

Why Were a Better Place to Work

• Competitive salary
• Medical Dental and Vision benefits coverage for fulltime employees
• Generous paid time off (PTO) plus company paid holidays
• 401(k) and company match
• Annual tool and boot reimbursements for those in applicable jobs
• Fitness Membership stipends plus seasonal and yearround wellness challenges
• Company sponsored events (annual family gatherings food truck nights and more).
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home.
• Employees receive 16 hours of paid volunteer time per year
• Opportunities for career advancement and professional development
• Access to industry leading diagnostic tools

EquipmentShare is an EOE M/F/D/V