Chiropractic AssistantClient Experience Receptionist
Chiropractic AssistantClient Experience Receptionist
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Job Description
Were Hiring: A Chiropractic Patient Experience Coordinator
Customer Experience is important to us so this role is crucial to keeping our clients delighted and our success.
Are you looking for a job that involves making a real difference in peoples lives Are you looking for a team that will support you and challenge you to grow and be better
Put your focus energy love of people phone manner communication skills attention to detail organisation skills and passion for great service to use with us.
If youre warm organised and love helping people we have the perfect parttime opportunity for you!
Life Balance Chiropractic seeks coachable new clinical assistants and client experience receptionists to join our dynamic friendly team at our busy expanding Poole centre. No chiropractic experience No problem! Whether reentering the workforce shifting careers or seeking meaningful work alongside family life this could be your next step.
The role advertised is for 4 shifts per week plus overtime where required. The required shifts for this position are between 7.30 am 12.30 pm and 1.30 pm 7.45 pm hours.
Why Join Us
We provide the highest standard of client experience professionalism and care. As part of our team youll make a real difference in peoples lives daily while working in a supportive friendly environment where your skills and contributions are valued.
WHY we exist
At Life Balance Chiropractic We believe life should be lived fullywithout pain stress or limits. We exist to help people move better feel better and live more. We aim to enrich human connection restore possibility and create more joy in peoples lives. When the body works better life gets easier.
HOW we do it
Were not just a clinicwere a team on a mission to help our community make better decisions about their health and achieve their wellness goals but never rest in the glory.
We deliver worldclass corrective chiropractic care that helps the body heal and adapt to lifes stressorsnaturally. We do it with compassion connection and a client experience thats anything but ordinary.
- Our team leads with:
- Integrity You do what you say. Always.
- Humility You lift others up and lead with heart.
- Vulnerability Youre real bold and allin.
- Courage You dont do average. You create remarkable.
- Resourcefulness You find a way. No excuses.
Why Join Life Balance Chiropractic
- PurposeDriven Work Help people in your community live healthier happier lives.
- Supportive Team Culture Be part of a team that challenges supports and encourages you.
- Perks Youll Love Fully supplemented chiropractic care team socials career growth opportunities Life Insurance 3x Salary) & Health Cash Plan Birthday paid off and more.
- Competitive Pay Bonuses
What Youll Be Doing
Were looking for a proactive peoplefirst professional to join our team in a role that blends inbound sales client care and front desk coordination. Youll be the trusted guide who supports new enquiries builds real relationships and ensures clients feel seen heard and cared for every step of the way.
- Convert enquiries into loyal clients through hightouch inbound & outbound calls (youll have training)
- Schedule and manage appointments care plans and payments
- Reengage past clients and follow up with cancellations and noshows
- Deliver 5star customer experiences that keep clients on track and inspired
- Support events and marketing campaigns (including social media & spinal health checks)
- Own the front desk from daily admin to stock systems cashup and compliance
- Keeping the Clinic Running Smoothly Maintain a clean organised and welcoming space and Follow proven processes using a checklistfirst approach
- Being a True Team Player Collaborate cover shifts when needed and attend training to grow your skills and be able to work one Saturday per month.
Who Were Looking For
No industry experience No problem. If youre passionate about people health and delivering an exceptional client experience well teach you the rest. Full training provided.
Wed love to meet someone who:
- Honest dependable and committed to high standards and solution focused.
- Has a positive coachable cando attitude and a genuine interest in health and wellness
- Motivated by feedback goals and making a real impact
- Great with people: confident empathetic and professional who enjoys connecting with people from all walks of lifein person and on the phone
- Feels confident following up with enquiries and turning conversations into happy clients
- Has experience in a customerfacing role ideally with some phonebased sales or support (bonus if youve done appointment booking or inbound calls)
- Is naturally organised proactive and sharp with attention to detail and admin accuracy taking a checklist first approach
- Thinks ahead notices the little things and takes pride in creating a smooth welcoming experience for others
- Cares deeply about helping others feel better and live more
- Is flexible growthminded great under pressure and love being part of a highenergy team
If you show up with heart energy and a readiness to learn wed love to hear from you.
Skills & Traits Were Looking For
- Strong English communication skillsboth written and verbal
- Solid IT skillsGoogle Suite CRM and patient systems (well train you!
- Able to remember names and faces to create personal connections
- Great at prioritising tasks staying productive and following through
This is more than a front desk roleits a mission.
Apply now and help us deliver lifechanging care one conversation at a time.
Location: Life Balance Chiropractic Poole Dorset
Type: Parttime Permanent 24 hours per week overtime)
Location: Poole Dorset UK
Starting Salary: 13.06 per hour with pay rises & performancerelated bonuses
A mix of AM and PM Shifts: 7:30 AM1:30 PM or 1:30 PM7:40 PM
Available to cover 1 Saturday per month
Team Training: Wednesday mornings 08:40 AM12:00 PM
How to Apply
We want to hear from you! To apply:
Send your CV & cover letter
Complete our career history application form
a 30second to 1minute video introducing yourself and sharing why youd be a great fit
Join us for an initial online chat & final interview
Take the first step toward a fulfilling careerapply today!
Join us at Life Balance Chiropractic and be part of a team that values care connection and creativity while making a real difference in peoples lives.
Employment Type
Part-Time
