Senior Trainer

At GE Appliances a Haier company we come together to make good things for life.As the fastestgrowing appliance company in the U.S. were powered by creators thinkers and makers who believe that anything is possible and that theres always a better way.We believe in the power of our people and in giving them the freedom to explore discover and build good things together.

The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities:we come togetherwe always look for a better way andwe create possibilities.

Interested in joining us on our journey

As a GE Appliances Senior Commercial Trainer Commercial AC youll be responsible for delivering impactful product knowledge and sales training for GE Appliances commercial air conditioning products and brands ensuring both customers and internal sales teams have the skills and knowledge needed for success. This role requires strong presentation and instructional abilities the capacity to tailor training to diverse audiences and the ability to work independently while collaborating across teams. With a focus on engaging delivery problemsolving and influencing skills the Senior Commercial Trainer will drive learning initiatives that enhance product expertise sales effectiveness and customer engagement.

Position

Senior Trainer

Location

USA Louisville KY

How Youll Create Possibilities

Essential Duties & Responsibilities

• Execute product knowledge and sales training classes nationwide for all GE Appliances brands focused on the commercial air conditioning market to top Customers (including the National Groups/Independents and Contract Customer audiences)
• Develop training materials for Commercial AC products and brands including NPI and other initiatives
• Identify product training and selling skills level for targeted Air Conditioning retail and contract customers and tailor learning sessions to meet their needs
• Conduct TraintheTrainer (TTT) sessions for field sales professionals on new product introductions (NPI)
• Deliver skills training for new and existing sales employees such as effective presentation skills wholesale selling skills and retail selling skills
• Work alongside sellers and their managers to identify needs for internal sales team product and professional development
• Ensure strong communication link with Content Development Managers to stay current on product knowledge
• Support development of impactful creative and relevant tools for Sales and Customer Sales Teams
• Coordinate and support National Account events and regional Air Conditioning distributor events including roadshows trade shows lunch and learns and other events to reach our diverse customer base
• Support Product Teams with Customer onsite visits that require product knowledge presentations
• Educate customer service and contact center training teams on NPI and current product information
• Additional trainingrelated responsibilities as needed.

What Youll Bring to Our Team

Position Competencies (Required Knowledge Skills & Abilities)

• Independent Work: Demonstrates the capacity to function as an established and productive professional contributor working autonomously under general supervision to achieve objectives.
• Objective Setting: Proficient at independently establishing objectives for tasks to align with project or assignment goals ensuring efficient progress towards desired outcomes.
• Problem Solving: Possesses strong problemsolving skills capable of addressing difficult challenges encountered during work with effectiveness and resourcefulness.
• Influencing Skills: Exhibits the ability to influence others within the job area through clear and persuasive communication of facts policies and practices fostering collaboration and alignment.
• Practical Knowledge: Holds practical knowledge of the job area typically acquired through a combination of advanced education and handson experience enabling informed decisionmaking and effective of tasks.
• Training Competence: Adept at delivering clear persuasive presentations tailored to diverse audiences through engaging and confident delivery. Skilled in instructional design adult learning principles and audience engagement strategies with the ability to simplify complex concepts and foster interactive discussions.

Preferred Competencies

• Proficient in using various training tools and technologies adapting content dynamically and creating an engaging learning environment that ensures knowledge retention and application.
• Ability to utilize YouTube for broadcasting of training materials.

Educational and Experiential Background

• A Bachelors Degree from an accredited college or university in marketing engineering business or related field; or equivalent relevant work experience.
• 5 years experience in the air & water industry or similar technical industry experience.

Preferred Education/Experience

• Prior experience in a technical training environment.

Working Conditions & Travel Requirements

• Working conditions are typical for an office environment.
• 3050 ongoing travel required for attendance at trainings trade shows etc.

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued connected and empowered to contribute while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard valued and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging purpose and engagement. Reflect the diversity of the communities we serve through our workforce products and practices.

By further embedding Zero Distance into our People and Culture framework we will continue to build a deeply connected organization. We are cultivating a culture of engagement belonging and connection because while attracting new talent remains a priority retention is a cornerstone of our strategy.

GE Appliances is a trustbased organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

GE Appliances participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S

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