Claims Processor - SPL
Claims Processor - SPL
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Job Description
Role Purpose:
Do you have advanced Excel skills (including knowledge of pivot tables and vlookups) and passionate about building on your existing analytical skills within one of the largest insurers in the world
If you are an analytically minded graduate with experience in an office environment with strong excel skills or bring experience in a similar Data Analyst role then we would love to hear from you!
Consumer Lines in Europe is largely complied of mobile phone insurance (MPI) distributed by mobile phone network operators (MNOs). Chubb has a leading market position established through strong relationships with the regions leading MNOs Personal Cyber and spectacle insurance.
The successful implementation ongoing management and profitability of these programs has a heavy dependency on third party administrators (TPAs) supply chain logistics and salvage disposal partners who make up a significant component of Chubbs service delivery.
Strict adherence to policy process and procedure is key in ensuring that all internal controls such as Sarbanes & Oxley and external contractual expectations are met. As the insurer CHUBB are responsible for the service delivery and therefore have a contractual and regulatory responsibility to ensure that the supplier is acting within the remit and authority it has been contractually appointed to perform.
Analysis of supplier performance is also integral within the role which involves performance assessment using predefined SLA reports against contractual obligations.
The role contributes significantly to the successful management of:
- Premium growth winning new/additional business
- Client retention providing best in class service
- Profitability Supply chain and procurement management
- Regulatory compliance Third party management to regulatory standards e.g. project SOAR/Pegasus
Key Responsibilities:
- Supplier Indemnity Bordereau Tracking Validation and Payment Be accountable for the timely receipt of supplier bordereaus and taking necessary chase actions where these are not received in the expected time line. Performing validation of received bordereaus using predefined criteria addressing and resolving any validation issues with the supplier and making the payment entries in to Chubb systems
- Supplier Administration Fee Tracking Validation and Payment Be accountable for the teams timely receipt of supplier bordereaus and taking necessary chase actions where these are not received in the expected time line. Performing validation of received fee requests using predefined criteria addressing and resolving any validation issues with the supplier and making the payment entries in to Chubb systems
- Salvage Disposal Tracking Validation and Invoicing Be accountable for the of SPLs salvage disposal strategy which includes obtaining salvage reports from suppliers of devices that can be sold engaging salvage buyers to bid on salvage handset stock and instructing the successful buyer to collect the salvage producing invoices to the salvage buyer/tracking payment of the same and creating the necessary financial entries in Chubb systems
- Excess & refund reporting Responsible for creating and maintaining the reporting which identifies excess issues for private and VIP customers
- Document Storage Ensuring that all relevant communication financial transactions and documentation received and actioned is stored in accordance with all internal predefined requirements to ensure full compliance with Chubb Sarbanes and Oxley and GDPR policy process and procedures
What we offer in return:
- 30 days of vacation a year
- 2 days working from home option additional flexible days
- Working from home allowance
- Entry time flexibility
- Private medical insurance
- Life and accident insurance
- Meal allowance
- Pension plan
- Stock purchase plan
- Flexible compensation scheme
- Gympass
- Employee assistance program
Comprehensive Learning & Development offer
Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. Were an ethical and honest company thats wholly committed to its clients. A business thats engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment thats collaborative and supportive.
Diversity & Inclusion
At Chubb we consider our people our chief competitive advantage and as such we treat colleagues candidates clients and business partners with equality fairness and respect regardless of their age disability race religion or belief gender sexual orientation marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race color religion sex national origin ancestry marital status age individuals with disabilities sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Chubb Spain must be legally authorized to work in Spain.
Qualifications
Key Requirements:
- Advanced level(C1 in English
- Other European languages (French German Italian Dutch) are a strong plus
- At least 1 years experience in a comparable role
- Recognized Degree or equivalent academic qualification; or equivalent Insurance industry qualification
- Experience working within a team environment
- Strong Analytical and/or mathematical background/experience/qualifications
- Strong MS Office (Excel Word Visio and PowerPoint) preferably intermediate level or above
- Keen eye for detail accuracy is key
Employment Type
Full-Time
