Vehicle Acquisition Associate
Vehicle Acquisition Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Overview
The Vehicle Acquistion Program Associate is a member of the sales department. The vehicle acquisition associate greets service clients on the service drive to appraise the vehicle scheduling calls and any additional outbound balls requested by management.
The associate must possess outstanding communication skills a cheerful and enthusiastic disposition and the ability to speak clearly and articulately. In addition the must display great work ethic project a can do attitude in the face of change enjoy greeting 10 clients per day conducting outbound telephone calls with enthusiasm and support the goals and vision of the team.
Role Clarity:
Acquisition Associates will report directly to the Vehicle Acquisition Program Manager or the Dealership Vehicle Acquisition Champion.
Primary Job Responsibilities
- Use the AccuTrade mobile app to scan the clients vehicle into the appraisal tool
- Plug in the AccuTrade OBDII scan device to retrieve vehicle diagnostics
- Take 11 exterior and interior photos of the vehicle & select exterior & interior color of the vehicle
- Measure and professionally answer inbound calls with the goal of providing an exceptional client experience from clients inquiring to sell their vehicle
- Master and follow all training materials including inbound & outbound call guides and word tracks in order to accurately answer clients questions schedule appointments and perform consistent followup
- Being punctual to work and when returning from lunch and break with full adherence to designated work schedule which includes Saturday
Minimum Requirements:
- Completion of Cars online training modules for Service Drive Acquisition Program
- Proficient operational software techniques for Accutrade Sales CRM and any additional dealer specific software.
- Having the aptitude & desire to develop a solid understanding of the product information related to all brands vehicles and ability to efficiently use the Accutrade mobile application sidebyside with service client (s)
- The ability to meet or exceed all Key Performance Indicators
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
