Operations Associate
Operations Associate
Posted on :
09-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
At Cision we believe in empowering every individual to make an impact. Here your voice is heard your ideas are valued and your unique perspective fuels our collective success. As part of our global team youll thrive in an environment that champions curiosity collaboration and innovation all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether youre solving complex problems or driving bold innovations your growth is our success and together well create the conversations of tomorrow.
Empower your impact at Cision. Be seen be understood be you.
As an Operations Associate IndiaCCS you will set the foundation for a long and prosperous career with the global leader in news and information distribution for press releases.
What will you do:
1. Distribution:
- Output clients copy in timely fashion.
- Ensure accurate distribution to correct circuit at specified time.
- Ensure that all information uploaded to PR Newswire website is uploaded with correct media asset(s) relevant industry subject and geography coding.
2. Editorial:
- Proofread and format press releases written by our clients for delivery to the media.
- You will not be writing pieces from scratch but you will need a strong grasp of syntax punctuation and the English language in general to be a success at this job.
- Razorsharp attention to detail will be a prerequisite as you edit format and handle various client requests and other news content (e.g. photos video).
- Ensure accuracy attribution and acceptability of clients copy.
- Ensure regulatory headline and content accuracy of clients copy
3. Client Relations:
- Promote a clientfocused culture at all times.
- Instigate initiatives and processes to build develop and maintain excellent business relationships.
- Understand clients needs and objectives.
- Maintain an excellent knowledge of all PR Newswire products and services.
- Provide editorial advice to maximise potential pickup of press release copy.
- Maintain and develop relations with internal clients to achieve excellent service delivery.
- Accurately records and logs interactions with customers and updates account information and able to retrieve this information to create reports for management.
3. Client Relations:
- Ensure all jobs are prioritised distributed and fulfilled correctly.
- Quickly learns the functions of the support tools and systems to process customers requests.
- Ensure all jobs and related correspondence/activities are accurately logged in the workflow management system.
- Focus on quality standards and timelines to achieve team targets and objectives and to maintain high visibility for the team within the company.
Competencies Attributes Knowledge:
- It will be a night shift role and you should be willing to work a permanent night shift.
- Strong computer and software skills is required.
- Must have excellent customer service skills strong attention to detail proofreading and communication skills.
- Minimum 2 years of experience in Content Editing and Customer Support
- Outstanding written and verbal English communication and grammar skills
- The flexibility to work on holidays weekends and shifts especially during Peak seasons.
- Ability to closely follow all policies and procedures.
- Excellent organisation and timemanagement skills with a high attention to detail
- A customercentric mindset with a passion to help and provide a good service
- An eye for the detail proactive and enjoy being involved in multiple tasks at the same time.
- The ability to effectively communicate with internal/external stakeholders.
- Problem solver
- Good analytic skill
As a global leader in PR marketing and social media management technology and intelligence Cision helps brands and organizations to identify connect and engage with customers and stakeholders to drive business results.PR Newswire a network of over 1.1 billion influencers indepth monitoring analytics and itsBrandwatchandFalcon.iosocial media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas EMEA and APAC. For more information about Cisions awardwinning solutions including its nextgen Cision Communications Cloud visitwww.cision.comand follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity equity and inclusion is vital to driving our culture sparking innovation and achieving longterm success. Cision is proud to have joined more than 600 companies in signing theCEO Action for Diversity & Inclusion pledgeand named a Top Diversity Employer for 2021 byDiversityJobs.
Cision is proud to be an equal opportunity employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity or expression sexual orientation national origin genetics disability age veteran status or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact
Please review ourGlobal Candidate Data Privacy Statementto learn about Cisions commitmentto protecting personal data collected during the hiring process.
Required Experience:
IC
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
