Resource Nurse
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Job Description
REQUIRED SKILLS
- Excellent critical thinking skills
- Excellent communication skills
- Document all patient communications and clinical treatments accurately and appropriately
- Comply with established risk management and safety procedures
- Comply with all local state and federal privacy and confidentiality rules and regulations
- Sound judgment and problem solving ability
- Ability to prioritize tasks in a complex and busy environment and see them through to completion
- Accuracy and attention to detail
- Maintain or obtain CPR certification and participate in sitebased CPR drills.
- Educates the patient within the scope of practice and as directed by supervising care manager in health maintenance disease prevention disease management and compliance with the patients treatment plan.
- Helps the provider and patient identify community resources for health maintenance and disease prevention.
- Assists provider and other office staff in population management using available tools
- Use of Electronic Medical Record
EXPERIENCE
Required: One of the following:
- 3 years of experience as an LPN OR
- RN: may be New Graduate.
EDUCATION
Required:
- Completion of an accredited Nursing degree program
LICENSURE CERTIFICATIONS or REGISTRATION
Required: One of the following:
- RN with an active license to practice in Massachusetts OR
- LPN with an active license to practice in Massachusetts
SUMMARY
Under the direction of the PCP and Practice Manager the Resource Nurse is responsible for ensuring that patients receive timely high quality and efficient health care and support services within and outside of the Patient Centered Medical Home. The Resource Nurse works closely and collegially with physicians associate providers clinical and administrative staff and collaborates to enhance the delivery of patient care services along the continuum of care. Works closely with the nurse care manager and assists in the management of patients. Promotes patient satisfaction by interacting with patients in a professional friendly manner consistent with their needs.
RESPONSIBILITIES
- Under the direction of the Primary Care Provider and in collaboration with the PCMH Care Manager:
- Direct Patient Care
- Assists with phone triage for complex urgent calls.
- Assists Care Team when office emergencies arise:
- Monitors patient and provides support to patient/family
- Provides hand off to EMS and ED (in collaboration with Provider)
- Assists the Care Team to remain in flow:
- When necessary and if MA unavailable:
- Administers injections medications and provides complex wound care
- Assists with minor surgery office laboratory and other tests
- Instructs patients regarding preparation for various tests and procedures.
- Communicates and interprets providers clinical information and instructions to patients.
- Provides patient education/coaching and gives handoff to Care Manager if appropriate.
Employment Type
Full-Time
