IT Intern- Helpdesk
IT Intern- Helpdesk
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Job Description
About Us
Spellman High Voltage Electronics Corporation a family owned business for over 75 years takes pride in powering progress in health security and quality of life. We are key partners with the worlds leading medical devices semiconductor scientific analytics and industrial systems manufacturers. When they want to push the limits of whats possible with high voltage applications they turn to us to make it happen.
While Spellman is not a household name our products are used to make and often power many of the most advanced technologies that make modern life possible. With design and manufacturing sites in North America Europe and Asia we have become the preferred provider of high voltage power solutions for OEMs pushing the boundaries of technology around the world by designing and producing the products they need to power progress.
Spellman High Voltage Electronics Corporation is the worlds leading manufacturer of high voltage power supply XRay generator and Monoblock XRay sources. Our products power medical diagnostic imaging scientific research equipment airline security systems food and consumer product scanners and intercontinental communications. Spellmans power sources enable the improvement and saving of lives.
About The Role:
As a Helpdesk Intern you will gain handson experience supporting internal IT operations and assisting employees with basic technical issues. Youll work closely with the Helpdesk Supervisor and IT team to troubleshoot escalate and document user support requests. This internship is a great opportunity to build your foundational IT skills in a professional environment and learn how enterprise support functions operate.
What You Will Do:
- Assist with troubleshooting and resolving common software and hardware issues under supervision.
- Provide basic support for Microsoft Windows PCs printers and standard business applications.
- Help prepare and set up computers for new users including imaging and peripheral setup.
- Participate in routine IT tasks such as equipment inventory updates and software installations.
- Support the Helpdesk team in maintaining accurate records of support requests and IT assets.
- Shadow team members during more advanced troubleshooting and infrastructure support tickets/tasks.
- Contribute to IT projects or documentation efforts as assigned.
- May occasionally provide onsite support to other local facilities with prior arrangement and supervision.
- Take directions from Helpdesk supervisor to perform other ITrelated duties as needed.
What You Need:
- Currently enrolled for an IT degree program or relevant coursework for IT certifications such as A Network and Security .
- Strong attention to detail and organizational skills.
- Excellent customer service attitude.
- Ability to follow through and manage conflicting user priorities.
- Some Proficiency and knowledge of Microsoft Windows / networks and PC systems.
Our good faith estimate of the rate for this role is $22.00 $25.00 per hour. Exact compensation may vary based on skills experience and other factors. In addition to base pay we offer a highly competitive benefits package.
This position requires onsite presence at Spellman High Voltage Headquarters in Hauppauge NY.
#LIOnsite
We at Spellman High Voltage Electronics Corporation believe that each individual is entitled to equal employment opportunities without regard to race color creed gender sexual orientation gender identity marital status national origin age veteran status or disability. The right of equal employment opportunity extends to recruiting hiring selection transfer promotion training and all other conditions of employment. To request accommodation related to disabilities please email us at or call
Note to Recruiters and Placement Agencies: Spellman High Voltage Electronics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Spellman High Voltage Electronics employee. Spellman High Voltage Electronics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Spellman High Voltage Electronics and will be processed accordingly.
Required Experience:
Intern
Employment Type
Full-Time
