Technical Product Owner
Technical Product Owner
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Job Description
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas bestinbreed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong doubledigit growth over the past several years and is backed by Insight Venture Partners www.insightpartners a leading global private equity firm investing in highgrowth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our awardwinning solutions go to www.Kaseya and for more information on Kaseyas culture please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD being GRITTY being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers and the betterment of their careers and longterm financial wealth.
About the Role
Datto BCDR is looking for a Technical Product Owner to support the development and continuous improvement of our Backup and Disaster Recovery (BCDR) solutions including Siris Alto and Datto NAS. This role is ideal for someone with a strong technical foundation a passion for hardware networking Windows and Linux operating systems and a keen interest in backup and disaster recovery technologies.
As a Technical Product Owner you will work closely with engineering product management and QA to help refine product requirements prioritize backlog items and drive using SCRUM methodologies. This is a handson role that requires a mix of technical acumen and product management fundamentals to ensure our solutions continue to meet the needs of our MSP partners and their clients.
Key Responsibilities
Collaborate with engineering QA and product management to define and prioritize product backlog items for Datto BCDR hardware and software.
Work with hardware (Siris Alto Datto NAS) networking and OSlevel components (Windows/Linux) to assist in troubleshooting validation and feature development.
Define clear and concise user stories acceptance criteria and technical requirements to support continuous product improvement.
Support agile development processes including sprint planning backlog refinement and daily standups.
Gather feedback from internal teams partners and customers to help shape product enhancements and future roadmap initiatives.
Assist in validating releases conducting user acceptance testing (UAT) and ensuring a seamless deployment experience.
Stay up to date on backup and disaster recovery trends cybersecurity best practices and emerging technologies.
Help maintain product documentation and assist in crossfunctional communication between support sales and marketing teams.
What You Bring
35 years of experience in technical product management product ownership or related roles in a hardware/software environment.
Familiarity with backup and disaster recovery solutions storage technologies and disaster recovery best practices.
Handson experience with Windows Server Linux and networking fundamentals (VLANs firewalls VPNs etc..
Understanding of agile methodologies (SCRUM Kanban) and experience working with Jira or similar tools.
Strong analytical and problemsolving skills with a passion for continuous learning and improvement.
Excellent communication skills and the ability to collaborate effectively across engineering QA support and product teams.
Knowledge of virtualization (VMware HyperV) cloudbased backup strategies and security compliance (FIPS encryption etc. is a plus.
Why Join Datto
Work on industryleading BCDR solutions that help protect businesses from downtime and data loss.
Gain handson experience with hardware software networking and cybersecurity in a fastpaced product environment.
Be part of a collaborative and agile team focused on continuous innovation.
Grow your product management skills with opportunities for mentorship and professional development.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Employment Type
Full Time
