Patient Registration II - Patient Access - Miamisburg - PTNights
Patient Registration II - Patient Access - Miamisburg - PTNights
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Kettering Health is a notforprofit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with highquality care for every stage of life. Our serviceoriented mission is in action every day whether its by providing care in our facilities training the next generation of health care professionals or serving others through international outreach.
Campus Overview
Kettering Health Miamisburg
- Serving the residents of Warren Butler and Southern Montgomery counties for over 40 years.
- Kettering Health Miamisburg formerly Sycamore Medical Center is a fullservice hospital located minutes west of the Dayton Mall on MiamisburgCenterville Road off I75 in Miamisburg Ohio.
- The cornerstone services for KH Miamisburghave been Bariatric surgeries and Orthopedic care.
- Expanded services include emergency care sleep center mammography breast MRI cardiac catheterization lab wound center and DEXA scanning.
- 142 bed facility
- Awarded with 100 Top Hospital by IBM Watson Health for the 10th time in 2019.
- In 2020 KH Miamisburg received an A from the Leapfrog Group a national patient safety watchdog ranking among the safest hospitals in the United States.
- Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
- KH Miamisburg received several awards from Healthgrades:
- Outstanding Patient Experience Award
- Americas 100 Best Hospitals for Prostate Surgery Award 2020
- Joint Replacement Excellence Award 2020
Responsibilities & Requirements
Patient Registration II positions major duties include but are not limited to the following:
- Registering Outpatient emergency and Inpatient guests while demonstrating strong guest relations exceptional customer service and communication.
- Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts.
- Ensuring that payer sources and payment arrangements and options have been discussed.
- Assist patients with the completion of Financial Assistance Forms HCAP Application and Medicaid Applications (if applicable).
- Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account.
- Demonstrate knowledge of all compliance or legally required registration forms consents literature and documents.
- Performs Registration at an acceptable level of quality 90 accuracy) as measured by reports manual audits and/or observation.
- Consistently meets point of service collection and percentage goals.
- Assists in new employee job shadowing.
- Completes assigned HBI courses for Revenue Cycle/suggested learnings.
Preferred Qualifications
Qualifications:
- Previous registration or scheduling experience strongly preferred
- Excellent written and oral communication skills
- Meets PreScreening Protocol and testing for proficiencies in computer skills phone skills and customer service knowledge
- Demonstrated competency in working in teams and ability to effectively communicate with all levels
- Ability to learn site specific patient processing software.
- Computer literate and very strong with Microsoft Office Suite.
- Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful caring and professional manner
- Flexible schedule to fit staffing needs.
Education:
- High school diploma required
- One or more years of medical office or customer service experience required
Employment Type
Part-Time
