Fire Communications Dispatcher III - Perris
Fire Communications Dispatcher III - Perris
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$ 54664 - 84748
1 Vacancy
Job Description
ABOUT THE POSITION
- The Riverside County Fire Departmentis seeking candidates for theFire Communications Dispatcher positions in Perris. Dispatchers receive emergency 911 and nonemergency requests for service from the public and other agencies. Incumbents will operate and control radio dispatching equipment and dispatch to appropriate County allied agencies and other emergency units. Emergency calltaking and dispatching is fastpaced and can be highstress. The ideal candidate will thrive under pressure be an expert multitasker and possess strong typing and data entry skills. The Emergency Command Center is a 365 day and 24/7 operation. Selected candidates will be expected to work weekends holidays and graveyard and/or swing shift hours. Additionally unforeseen emergency incidents may necessitate the need for overtime.The Fire Communications Dispatcher I is a natural progression underfill for the Fire CommunicationsDispatcherII classification. Incumbents are eligible to promote to the Fire Communications Dispatcher II upon successful completion of their probationary period which would include a satisfactory performance evaluation and any additional qualification requirements.Meet the Team!
EXAMPLES OF ESSENTIAL DUTIES
- Operate a variety of communications equipment including radio systems enhanced 911 various telephone systems telecommunications device for the deaf recording equipment and computer systems in accordance with Federal Communications Commission regulations department policy and standard operating procedures.Receive emergency calls and obtain essential information to determine locale and assess urgency provide instructions and determine appropriate action to be taken.Determine jurisdiction notify other agencies as required and transfer calls to other agencies when appropriate; dispatch emergency equipment and personnel to various locations to respond to calls; ensure necessary coverage behind deployed assets.Transmit information and orders to and receive messages from County agency/allied agency and other emergency units typing all radio transmissions received and sent.Make inquiries to local state and federal national computer systems to obtain information and data as needed.Read and interpret maps to locate emergency incidents determine jurisdiction and locate the closest available units; may respond to an emergency in the field with communications equipment and setup and operate such equipment.Participate in call critiques a variety of training courses and/or certification sessions.
MINIMUM QUALIFICATIONS
- Fire Communications Dispatcher I
$26.28 $35.57 Hourly
$4555.41 $6165.74 Monthly
$54664.86 $73988.86 Annually
Experience:One year involving a substantial amount of public contact preferably in a public safety agency.Fire Communications Dispatcher II$30.09 $40.74 Hourly
$5216.16 $7062.35 Monthly
$62593.88 $84748.25 Annually
Experience:One year in the operation of emergency radio dispatch equipment in a fire or civilian law enforcement agency.Knowledge of: The functions operations rules and regulations of the Fire Department; modern office practices and procedures including filing recordkeeping and operating standard office equipment; proper English language usage and grammar; the codes techniques and procedures in dispatching and operating radio transmitters and receivers telephones teletype teleprocessing equipment and CAD equipment; Riverside County geography including the location of principle cities highways streets and buildings; applicable regulations of the Federal Communications Commission.Ability to: Learn the codes techniques and procedures in dispatching emergency units; operate radio telephone Call Director telecommunications device for the deaf equipment multichannel recorders playback machines alarm systems CAD systems and teleprocessing equipment; accomplish tasks in a controlled and competent manner while working in a stressful environment; follow oral and written directions quickly and accurately; establish and maintain effective working relationships with other employees law enforcement and fire personnel and the public; complete assigned clerical tasks with accuracy and speed. SUPPLEMENTAL INFORMATION
APPLICATION INFORMATION
Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member4 Form DD214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference.The Veterans Preference Policy C3 is available here: https://rivcocob/boardpoliciesReasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: https://rchr/disabilityProof of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services NACES or Association of International Credential Evaluators Inc. AICE.
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other nonjobrelated factors.PreEmployment
All employment offers are contingent upon successful completion of preemployment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A preemployment physical examination and background check may be required.Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference preemployment accommodation or other employment questions please refer to our web site www.rchr.
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Employment Type
Full-Time
