Experienced Service Advisor - Powersports
Experienced Service Advisor - Powersports
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Start working now atCedar Creek Motorsports Wisconsins leader inpowersports near Milwaukee WI.We are familyowned for 31 years and growing.Workin our huge newstateoftheart 45000 sq. ft. powersports dealership.Recognized nationally for our friendliness and product knowledge our dealership sets high standards and is recognized as one of few influential powersports dealers in the USA by the manufacturers. Youll be among our national awardwinning Motorcycle ATV Side by Side Snowmobiles and Personal Watercraft technician team and support our 35000 customers and their ownership experience. Theres plenty of work to keep you busy at Cedar Creek Motorsports.
Looking for an experienced energetic service sales person to join our fast paced dealership!
RESPONSIBILITIES
DAILY OPERATIONS
- Assist service department in maintaininga smooth and efficientdepartment with a high degree of customer service
- Diagnose mechanical problems accuratelyand clearly relay information to customer
- Clearly communicate to customer and estimated cost and set expectationsof completion times
- Accuratelylook up parts for repair orders to build estimates
- Open and close repair orders and perform cashier duties as needed to check customer out
- Run VIN numbers for outstanding warranty repair work on manufacture websites
- Open and close warranty repair orders
- Follow procedures for quick and efficient handling of repair orders customer and internal
- Become efficient with all phases of the service process
- Walk customer around their new purchase and introduce them to the service dept and what we have to offer to make the buying experienceenjoyable
CUSTOMER SERVICE
- Enjoy helpingcustomers solve problems
- Know what it means to give outstanding customer service
- Provide superior customer service to both internal and external customer
- Greet all customers in a courteous and friendly manner
- Handle telephone and overthecountertransactions quickly and courteously
- Identify additional service a vehicle may need that customer is not aware of
- Handle customer objectionsreasonably showingempathy and a positive attitude
QUALIFICATIONS
- Strong conversation and phone skills
- Attention to detail organized and ability to prioritize
- Highly motivated and willing to take initiative
- Ability to multitask while being courteous and positive
- Ability to work in a fastpaced environment
- Dependable honest and enthusiastic and an Excellent TEAM player
BENEFITS
- Great work environment: work hard have fun
- Newest coolest products in the powersports industry are here
- Committedteam of people to work with
- Competitive Benefits Package with 401(K) Group Health Insurance Dental & Vision insuranceavailable.
- Outstanding employee discount
- Paid training continuing education youll need to be successful
- Incentives for performance
- Paid holidays/vacation with longevity
We will train good people for this full time position who want to shift gears and become a key member of our growing powersports dealership.
Required Experience:
Senior IC
Employment Type
Full-Time
