Director Relationship Management

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Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful Director Relationship Management do at FiservAs the Director Relationship Management you will lead one or more existing business lines with a strategic global client driving growth and profitability while expanding client relationships. Collaborating with broader leadership you will focus on sales client relationships and strategy ensuring alignment with overall business unit goals.

What you will do:

• Lead a key business line supporting a global strategic client located in Bentonville AR.
• Direct business development and sales efforts within the business line while ensuring alignment with the overall business strategy.
• Develop and conduct regular business reviews with the client and developing longrange account plans with all internal stakeholders.
• Gain exposure to upward management and crossfunctionally for collaboration and support.
• Leverage daytoday interactions and relationships to help drive the Fiserv relevance and uncover areas of potential growth.
• Coordinate and complete regular and adhoc client metric reporting analysis and applicable recommendations for a major existing client.

What you will need to have:

• 6 years of experience in Business Development and Account Management roles supporting global clients growth strategy.
• 6 years of an equivalent combination of educational background related experience and/or military experience

What would be great to have:

• Masters degree.
• Experience working in the Financial Technology Financial Services or Payments industry.
• Advanced Excel skills including proficiency in complex functions data analysis and data visualization.

Important info about this role:

• Were better together. This role is fully onsite.
• Ability to travel up to 10 of the time.
• In order to be considered you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
• This is a fulltime directhire position and no contract options for unsolicited agency submissions will be considered.

Perks at Work:

• Were #FiservProud of our commitment to your overall wellbeing with a growing offering of physical mental emotional and financial benefits from day one.
• Maintain a healthy worklife balance with paid holidays generous time off policies including Recharge & Refuel time for qualifying associates and free counseling through our EAP.
• Plan for your future with competitive salaries the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical dental vision life and disability insurance options and a range of wellbeing resources through our Fuel Your Life program.
• Advance your career with training development certification and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives exchange ideas and elevate careers.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the stepbystep profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.