Employee Relations Consultant
Employee Relations Consultant
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Job Description
ER Consultant
Location: Bexhill or Leicester/Hybrid
Welcome to Hastings Direct From our Group HR Director Pam Angel
Were a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Weve made huge investments in our data and tech capabilities over the past few years along with nurturing our 4Cs culture. Were proud of the journey were on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers but we know theres even bigger opportunity out there. The fact youre now reading this job advert means weve tempted you to find out more about #lifeatHD we really hope you like what you see and youll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for even if youre not 100 sure we would love to hear from you.
Job Details
Effectively manage absence conduct and performance via informal action and formal case management & manage employee relation case work including supporting and coaching leaders on best practice
Supporting the roll out of new initiative around colleague retention
Navigate our Colleague policies and processes and communicate these to our leaders
Focussed on achieving positive and reasonable outcomes for both Colleagues and the Company
Proactively work with leaders to drive and secure early identification and resolution of issues in our core employee relations area & highlight any trends from case work to support the Employee Relations Partner with addressing the issue areas through providing effective and informative weekly reporting
Skills we would love you to have
Solid experience dealing with high volume ER cases
Excellent written and verbal communication skills
Organised methodical with a great attention to detail
Strong relationship building skills with the ability to identify improvements
As a Disability Confident employer were committed to ensuring our recruitment processes are fully inclusive what this means to you is if youre applying for a job with us youll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS.For more information on the DCS please visit our inclusive business page on our careers website Diversity inclusion equality and fairness with Hastings Direct Hastings Direct Careers
Benefits: In addition to a competitive salary you will also receive
Flexible working we champion a flexible hybrid working approach please speak to your recruiter to discuss in more detail
Competitive bonus scheme all colleagues are eligible for our annual 4Cs performance bonus
Financial wellbeing as well as providing you with 4x your salary with our life assurance cover income protection at no extra cost and matched pension contributions up to 10 we are proud to provide you with an award winning package which includes discounts cashback free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme we have the thrive mental health app our colleague assistance programme available 24/7 our own inhouse mental health first aiders support groups and a dedicated team to make sure we are covering your needs
Theres more! 25 days annual leave bank holidays with the option to buy or sell one of your weeks access to our health care cash back plans dental plans discounted health assessments Cycle to work and tech schemes discounted and free onsite facilities social events throughout the year and much more .
Join us and youll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues customers company and community. As one of our colleagues youll be helping to drive our growth so in return well give you all the support training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job well deliver good outcomes for every customer helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
At Hastings Direct were committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Job posting end date:
Required Experience:
Contract
Employment Type
Full-Time
