Principal Consultant
Principal Consultant
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Job Description
Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent & Resolution define who we are. In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things.
Principal Technical Consultant Chennai
Description
Are you looking to combine your passion for technology with your penchant for strategic problem solving Appian Customer success is obsessed with great customer outcomes. We deliver missioncritical business impact fast and are directly responsible for working with our partners and customers to bring their best ideas to life. Joining the Customer Success team at Appian will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.
We are seeking a Principal Technical Consultant to join our Customer Success team. In this role you will be engaging with our partners and customers postsales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to lead projects and work throughout the entire project lifecycle to define design develop and implement custom software solutions using Appians lowcode platform for our commercial clients. This includes working within an agile environment to understand our clients business processes and technical needs launch new relational data models in production developing APIs to integrate with multiple systems partnering with Appian Architects and Technical Delivery Managers and leading/mentoring consultants through fastpaced software implementations. You will also collaborate with clients technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become selfsufficient with building process applications on their own.
To be successful in this role you need:
Passion for mentoring/developing others and experience leading teams through postsale software implementation
Ability to work with clients to define business processes and gather functional and technical system requirements
Excellent communication skills passion for technology and continuous learning and affinity for asking why and solving the right problems
History of success on crossfunctional teams; experience building products using agile methodologies (pair programming standups planning sessions and sprints)
Basic understanding of object oriented programming experience working with relational databases and database design/data modeling and SQL skills (writing queries joins views etc)
Knowledge of software testing practices (testdriven development automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP JDBC connections and web services
Familiarity with Amazon Web Services (AWS) Artificial Intelligence (AI) Analytics Machine Learning Google Cloud Application Integration Database Developer Tools Management & Governance and Elastic Containers is preferred.
Some of the tools and resources we will equip you with include:
Training: During your first few weeks of joining Appian not only will you go through comprehensive onboarding and training but you will also complete a Customer Success specific bootcamp to prepare you for your role of CS Principal Technical Consultant.
Growth: Continuous learning opportunities are a key focus for our department. Whether it is companywide weekly knowledge shares biweekly continuing education sessions led by fellow Customer Success members guild participation or free online trainings there is always somewhere to turn for technical and professional growth.
Career: Customer Success career planning concentrates on three main tracks technical focus and business and its up to you to decide where your passions lie. Each employee will be matched with an advisor who will be your go to resource for all career questions and guidance. They can help with anything from questions about promotions to which track is right for you.
Culture: Appians Customer Success group is quickly expanding but the culture continues to make the department feel like a small community. Many social events are planned in the India office and virtually while our First Year Experience (FYE) group concentrates on creating a smooth transition for all new employees entering the working force for the first time.
Basic qualifications:
You have 10 years of overall IT experience with 8 years of handson Appian technical experience.
B.Tech./B.E. in Computer Science Information Technology or related field/degree.
Appian Lead Developer certified.
Willingness to travel up to 20 to support customer engagements.
#LIEC1
Tools and Resources
- Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through departmentspecific training. Continuous learning is a central focus at Appian with dedicated mentorship and the FirstFriend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employeeled affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.
About Appian
Appian is a software company that automates business processes. The Appian AIPowered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish. The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences. For more information visit appian. Nasdaq: APPN
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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Required Experience:
Staff IC
Employment Type
Full Time
